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From fail to epic fail in about an hour

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  • From fail to epic fail in about an hour

    I got the pleasure of dealing with these wonderful people today:

    While I was counting furniture tags, I got called to carry out 4 barstools for a customer. I got to the backroom...and only found 3 of the barstools needed for the carryout.

    Oh no, I just counted those! I couldn't have printed up an extra tag, could I? I could've sworn I had the right number of tags there...

    I loaded up the three barstools and on the way up front I passed the barstool display...and found two pull tags still in the holder. I took them out and stuffed them in my pocket. Got outside to the customer and found one pull tag attached to her receipt.

    Yes dear friends, she took one tag and asked for four items. FAIL. Does nobody read the big letters at the top of each tag that somehow manage to spell out "Take One Tag For Each Item You Purchase"?

    Me: I'm sorry ma'am, we only have three of these barstools in stock right now.
    Customer: What?! I need four!
    Me: We only have three. They're on my cart here.
    Customer: I want the display then.
    Me: I'm sorry, we cannot sell the display until the barstool goes on clearance and the display is the last one left.
    Customer: It is the last one then!
    Me: Again, it has to be on clearance and be the last one before we can sell it.
    Customer: You know, I took all the tags there were there. There weren't any more when I was finished. What kind of store is this if you can't keep track of what you have in stock?

    I'm sorry ma'am, I really didn't want to do this, but you've left me no choice. I pulled the two tags from my pocket.

    Me: I got these two from the display on my way up. You have one tag attached to your receipt. We had as many tags as items in back. Now then, we can give you a raincheck on the one barstool you're not getting today, or we can call other stores if you need it right away.
    Customer's Husband driving their SUV: I don't wanna go someplace else. Get a raincheck so we can the hell out of here.
    Customer: Okay. I don't need to get my money back on the last one, do I?
    Me: Actually, you should. Otherwise we'd have your money for something you didn't take home with you today.
    Customer: Okay, thank you.

    Fail With A Side of Pwnage

    And then....about an hour later, those barstools were returned because....wait for it....they were the wrong size. . But this time, Numbnuts dealt with them instead.

    Epic Fail

    Geez, what is it about buying furniture that brings out the stoopid in people around here?
    Knowledge is power. Power corrupts. Study hard. Be evil.

    "I never said I wasn't a horrible person."--Me, almost daily

  • #2
    I can just imagine her reasoning when she took just one tag:

    There are people always taking tags, so their should be more stools then tags, so there should be 4 stools.

    Moron. Esp. about the size thing, hee.
    Time! Time! Time is what turns kittens into cats.

    Don't teach me a lesson; all I learn is that you are an asshole.

    I wish porn had subtitles.

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    • #3
      I just have to ask, shouldn't the cashier who rang up the purchase go get the other pull tags if the customer only brings one and asks for 4?

      Oh wait, never mind that makes logical sense, I'm sorry for asking a stupid question

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      • #4
        Quoth Chanlin View Post
        I just have to ask, shouldn't the cashier who rang up the purchase go get the other pull tags if the customer only brings one and asks for 4?
        Irv's coworkers doing things the way they are supposed to be done...

        If you wish to find meaning, listen to the music not the song

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        • #5
          Quoth Chanlin View Post
          I just have to ask, shouldn't the cashier who rang up the purchase go get the other pull tags if the customer only brings one and asks for 4?

          Oh wait, never mind that makes logical sense, I'm sorry for asking a stupid question
          You so funny!

          Yeah, like they'd ever let the cashiers leave their registers to remove extra pull tags. If I'm lucky they'll tell me that the customer only brought up one tag and I can go pull the rest. This time I was not lucky.
          Knowledge is power. Power corrupts. Study hard. Be evil.

          "I never said I wasn't a horrible person."--Me, almost daily

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