Guest: yea Dave, I am very pissed off right now. My three year old son left his teddy bear in the unit and your housekeepers are saying they cant find it. They better find it and they better find it soon.
Me: well sir, unfortunately, there is nothing we can do
Guest: Find the bear. My wife and I get no sleep at night because he cries all the time about it. This is my last phone call. Next time, I am sending the police.
Me: well we are not responsible for items left in our rental properties
Guest: Bullshit!
Me: No its not bullshit, its in your contract
Guest: well I dont think it's very kind of you to upset a three year old boy like this.
Me: but you all left the teddy bear
Guest: (clearly enraged) I know we left it. I admit that. It's my fault but you havent found it and that's your fault
Me: No it's not
Guest: Look, we are gonna have to put little Junior in counselling and we are sending you the bill.
Me: well ot must be traumatic. I'm sure he must be the first kid to ever lose a teddy bear
Guest: you little smartass
Me: yes sir
Guest: put your manager on this phone instantaneously ( I was roaring with laughter at his big words)
Me: well sir, unfortunately, there is nothing we can do
Guest: Find the bear. My wife and I get no sleep at night because he cries all the time about it. This is my last phone call. Next time, I am sending the police.
Me: well we are not responsible for items left in our rental properties
Guest: Bullshit!
Me: No its not bullshit, its in your contract
Guest: well I dont think it's very kind of you to upset a three year old boy like this.
Me: but you all left the teddy bear
Guest: (clearly enraged) I know we left it. I admit that. It's my fault but you havent found it and that's your fault
Me: No it's not
Guest: Look, we are gonna have to put little Junior in counselling and we are sending you the bill.
Me: well ot must be traumatic. I'm sure he must be the first kid to ever lose a teddy bear
Guest: you little smartass
Me: yes sir
Guest: put your manager on this phone instantaneously ( I was roaring with laughter at his big words)




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