Customer Flakes Out Over $120 Monitor

[Mike Taylor]

... so badly that the guys at the Loss Prevention Desk dialed 911. LP guy hung up, but the cops came anyway as per their standard procedure. This just happened an hour ago at my job. So, anybody else have short and sweet instances of customers acting like this? It never ceases to amaze me how people get bent out of shape over trivial little shit. Maybe he was already having a bad day and this was the straw that broke the camel's back, but damn....

[Irving Patrick Freleigh]

Years ago, we used to save empty boxes for anybody who would call and request them. All we needed were the caller's name and the date and time they'd come to pick them up.

One day this guy called in to ask for empty boxes and we started a stash of them by the baler for him. However, nobody put a sign on the boxes noting that they were to be saved for somebody, and they got tossed into the baler and crushed.

A short time later, the guy came in and asked for his boxes. We had to tell him we didn't have any because they were accidentally thrown out.

Result: Box guy completely lost his shit and started screaming and cussing at the service desk people. Then he demanded to see a manager, and when the manager on duty came down he started screaming at him.

Manager finished dealing with him, and said that from that point forward, there would be no saving empty boxes for random strangers.

[workerbee222]

Recently had a bride who had a meltdown. She was alternately sobbing, whining and wailing. Why?

The bow on the back of her dress wasn't tied exactly the same way it had been done at her first fitting. She couldn't tell anyone what was different about the new bow, or what it was she liked about the old one.

She and her mother were both angry that the fitter didn't remember exactly how she had done it, three weeks ago. We've altered about 300 dresses since then)

Her mother called about an hour later to say...she looked at the pics in the digital camera (the camera they didn't bring on either of two trips to pick up the dress). The new bow was pretty much like the first one, except at the first fitting, the ends of the ties were uneven. I thought, she's got to be kidding. I said, "So you want the ends of the ties uneven? Most people would want them even."

And she wouldn't give me a yes or no.

[mattm04]

"So you want the ends of the ties uneven? Most people would want them even."

And she wouldn't give me a yes or no.

I think these people were LOOKING for somethig to complain about.

[ravenrose]

Manager finished dealing with him, and said that from that point forward, there would be no saving empty boxes for random strangers.

And this is why they say "One person ruins it for everyone."

[Mike Taylor]

And this is why they say "One person ruins it for everyone."

Our company doesn't allow it for security reasons. It would be way too easy for someone to slip very expensive merchandise into even a "broken down" box.

[Rapscallion]

Being a grocery store, we had boxes, so I know where IPF comes from on this. People you'd not seen in months would come in and they'd buy something small and have a hopeful expression. I could spot them a mile off.

Of course, the boxes were never right for them. One infamous woman brought a tape measure with her and whined about it not being the right size for the wedding cake she was baking (a commercial enterprise, I assume), and why didn't it have a lid, since she needed a lid.

I found myself repeating, "What you see is what we have."

Rapscallion

[ebonyknight]

Result: Box guy completely lost his shit and started screaming and cussing at the service desk people. Then he demanded to see a manager, and when the manager on duty came down he started screaming at him.

Manager finished dealing with him, and said that from that point forward, there would be no saving empty boxes for random strangers.

It's amazing how people never seem to realize when you are doing THEM a favor. But god forbid they will let you forget that they did you a favor once.

[dithers66]

Recently had a bride who had a meltdown. She was alternately sobbing, whining and wailing. Why?

The bow on the back of her dress wasn't tied exactly the same way it had been done at her first fitting. She couldn't tell anyone what was different about the new bow, or what it was she liked about the old one.

She and her mother were both angry that the fitter didn't remember exactly how she had done it, three weeks ago. We've altered about 300 dresses since then)

Stupid people like that deserve to have their weddings fucked up. I have no sympathy for that bride's feelings.

[Pagan]

... so badly that the guys at the Loss Prevention Desk dialed 911.

Details Mike! Dude, what did the nut do?????

[eltf177]

Stupid people like that deserve to have their weddings fucked up. I have no sympathy for that bride's feelings.

The one I really feel sorry for is the poor groom!

[QASlave]

This box crunching story reminds me of when I worked in a grocery store during high school.

Those balers eventually get full, so you have to tie up the bale and eject it. Seems the guy forgot to push in the 'ejection' knob to flip the bale onto a pallet. (It would take too long to explain how these things work.) So as the hydraulic ram is coming up, he sticks his hand in the hole to punch the eject knob and doesn't get his hand out in time. Took his hand/arm through two metal plates that were about 1/4 inch apart. Not pretty.

All those machines were retrofitted so you couldn't fit anything bigger than a pencil in the ejection knob hole (they provided a metal bar), and you had to push two buttons at the same time to make it run in ejection mode, release either one and it would shut down.

Hindsight would have saved the baler manufacturer a few buck.

[Irving Patrick Freleigh]

Baler at my store doesn't have an ejection knob. It has a bar on the back of the ram and a big metal claw you hook on it.

As the ram is going up, the claw, hooked to the bar, pulls up a lever in the floor and flips the bale onto your pallet.

If the claw slips off the bar, then you have to use the forklift to try and get the bale out.

[Mark Healey]

OK, Here is something I don't understand about grocery stores. The stuff comes in boxes, yet they buy bags to put it in when it goes out. Why don't they just keep the boxes up front so they can pack the customers purchase in them, like many warehouse stores do.

I am not a greenie, most of it is bullshit. Most recycling is more expensive and worse for the environment that making new stuff. For example, when I buy at the warehouse store, the box that was used to ship something to the store, I use to bring my purchases home and then I use it for my trash. One box, three uses and the road trips would have been made anyway. If I don't get boxes in the store I have to use bags for my purchase and I have to buy trash bags because the store bags are too small and then there is the extra trip to bring the boxes to the paper mill.

And remember, when you throw paper in the landfill you are pulling carbon out of the air.

[Kiwi]

at the craft store we would always have scraps of materials, or damaged product that we couldnt sell
rather than just throw it out, my manager would let the staff pick over it first, the stuff that was left was put into a bag under the counter and once a month it was given away.
we had waiting list of kindergartens, charities and churches that wanted the scraps for kids crafts. Once you got the bag, you could be put back on the bottom of the waiting list until your turn came up again.
The bag was not to be given out to anyone who asked for it.

The amount of people who pissed and moaned that they would have to "gasp" wait for their turn for FREE craft supplies.....

Those people were removed from the list, in my 3 years there we never once got thanked for handing over these supplies.

Not only that, a couple of them broke open the bags and started going through and would complain thats we didnt have complete sets of things.
The stuff in these kits would be open product, or ends of the roll of ribbon or a pack of stamps that was used to make a display... it was odds and ends.
Needless to say the staff combed over those scraps and I still have boxes of the stuff.