back to school scammer

[nomorecarts]

my store has notebooks for 5 cents, and they've been advertising that, so when we get a couple pallets of them in they are gone very quickly

SC:hi, i have raincheck for the 5 cent notebooks, and the person that was on that register*points at register my supervisor S is running* before her said to go get the cheapest notebooks you had and you'd give them to me for 5 cents, so I got 60
me:*looks at the boxes, which are marked $2.21 per notebook, we have cheaper, I was sent to back to school to zone earlier in the day* let me see the raincheck *takes it to S* S, *explains*
S:who said that?
me:she says the person at that register before you
S:how much are they?
me:$2.21
s:*calls for a higher manager and explains over the phone*
SC:*to son*i don't think they're going to do it
S:I'm sorry, I can't give them to you for 5 cents(that's $132.60 worth of notebooks for $3)
SC:well why weren't my notebooks held out when you got the shipment?
S:they should have been, so I can't answer that, but I can get someone here who can

then I had to leave before the manager showed up, but the customer did put the notebooks back themselves so not completely sucky

[Evil Queen]

Funny, Wal-Mart has 5 cent notebooks too.

But every time I go to get some (I'm a writer, I need notebooks) they're always out. I never thought of a raincheck though.

[Pedersen]

Hey, EQ, something you might consider for your writing (assuming you get the eee like I've done): Writer's Cafe looks pretty danged nice. I've barely begun to use it, but it's already helped out tremendously.

Of course, your SO is a fantastic editor, too, and that helps out even more

[depechemodefan]

So headquarters didn't have a limit on how many $.05 notebooks a person could get? If they did, why did this guy think he could get 60 of them?

You know what drives me nuts? People who go with a coupon that says "limit 2" or "limit 6" and the people get like 12 or 15 or 20 of the items and the cashier lets them take beyond the limit.

[nomorecarts]

nope there's no limit, someone coming through with 60 wouldn't surprise me at all, most people who get them get 20-30. I would advertise them and then put them in action alley by various departments that would generate high dollar impulse buys, as well as put a limit on them, but that's just me, I only scan the stuff and take the money

EQ it is WM policy to give rain checks if they don't have an advertised discount in stock, I got bored in the service desk line one day and read the sign

[Evil Queen]

Hey, EQ, something you might consider for your writing (assuming you get the eee like I've done): Writer's Cafe looks pretty danged nice. I've barely begun to use it, but it's already helped out tremendously.

Of course, your SO is a fantastic editor, too, and that helps out even more

I have that program, actually. When you told SO to get it, he installed it on my computer since it's a Linux program and his computer is Windows. I've looked at it but haven't really gotten to use it much.

I know he is. I love him for it too, but I always feel uncomfortable showing him my work (because he has a superior education compaired to mine). I feel stupid compaired to him. Dunno why. *shrugs*

EQ it is WM policy to give rain checks if they don't have an advertised discount in stock, I got bored in the service desk line one day and read the sign

Thanks for the info; I'll remember that.

[Canarr]

Okay, I gotta say: I don't get the suck here. Please correct me if I'm wrong, but what I understand is:

1. Customer came to get notebooks on sale. There were none left, got raincheck.
2. Customer comes back in later, but there were no notebooks set aside for his raincheck (store's mistake).
3. Customer doesn't get <other notebooks> for the sale price, so he PUTS THEM BACK (very un-sucky, IMO) and leaves.

What did he do wrong? He didn't scream, didn't hurl threats or insults, didn't throw notebooks around... did he lie about the cashier telling him to get the cheapest non-sale notebooks for the sales price? Or what?

[Irving Patrick Freleigh]

The suck here may be the customer took notebooks that were more expensive than the cheapest ones the store had, and then lied and said they were cheapest.

And possibly lied about the person at the register--we don't know.

It is very easy to miss items that are supposed to be held for rainchecks. All you need is a communication breakdown or two and items that are supposed to be set aside end up going to the floor instead. Shit happens.

At least the customer did not throw a fit and took the notebooks back to the shelf himself/herself, so he/she isn't a complete SC.

[One-Fang]

Also, I believe nomorecarts accidentally left a "not" out of that last sentence. It reads as if they're acknowledging the customer was not totally sucky, but misses that one vital word.

Customer suckage is:

Clerk: You can get our cheapest ones at that price, go get some.

Customer thinks they smell a bargain here and proceeds to acquire 60 (!!) of not-the-cheapest.

But yeah, at least they didn't yell and scream and demand to get those 60 for 5c each.

[SushiSteph]

You know what drives me nuts? People who go with a coupon that says "limit 2" or "limit 6" and the people get like 12 or 15 or 20 of the items and the cashier lets them take beyond the limit.

I sometimes do that when customers come up with a bunch of 12 packs of pop. I let them get it because if I don't they either throw a fit or just come through several different times. I should enforce the rule though I know.

[nomorecarts]

Okay, I gotta say: I don't get the suck here. Please correct me if I'm wrong, but what I understand is:

1. Customer came to get notebooks on sale. There were none left, got raincheck.
2. Customer comes back in later, but there were no notebooks set aside for his raincheck (store's mistake).
3. Customer doesn't get <other notebooks> for the sale price, so he PUTS THEM BACK (very un-sucky, IMO) and leaves.

What did he do wrong? He didn't scream, didn't hurl threats or insults, didn't throw notebooks around... did he lie about the cashier telling him to get the cheapest non-sale notebooks for the sales price? Or what?

the cashier they were claiming told them that probably wouldn't tell them that(we have a $10 limit before a supervisor has to approve it) and they didn't get the cheapest one. I said(well tried to) it wasn't completely sucky, but it was still a scam

EDIT:I did forget a not, i fixed it

[rts]

So headquarters didn't have a limit on how many $.05 notebooks a person could get? If they did, why did this guy think he could get 60 of them?

You know what drives me nuts? People who go with a coupon that says "limit 2" or "limit 6" and the people get like 12 or 15 or 20 of the items and the cashier lets them take beyond the limit.

I had to lower the boom on someone that wanted 10 of something with a coupon today when it was only good for one per customer. They got POed, I didn't care!!!!

We also have a "Coupon Whore" (the kind that carry their coupons in a tackle box that takes up the entire cart) who cuts the tops of the expired ones so that they can try to pass them off...refused two of those today as well from the little tramp!!!!

Blow it out your nose Sunshine, the rules is the rules!!!!!