I am working the desk this day and a large old woman waddles in
Guest: we have called five times and I am pissed.....the hooks on the master bedroom shower curtain are dirty and I have asked that they be replaced.....I have waited three hours and nobody has been by
Me: well I do see that
Guest: well I wanna know when the hell the hooks will be replaced NOW
Me: well they should get to it today...
Guest: oh that makes me feel so much better.....NOT. I want to know the exact time they will be there.
Me: I cant quote a time
Guest: so just whenever they feel like it.....maybe today, tommorow or six f___ing months from now
Me: I am sorry maam.......they have many other things to do as well
Guest: and what am I? dog shit?
Me: no ma'am, I am simply explaining that we have a lot of things to get done today
Guest: well I would think they could take five minutes of their busy schedule to put new hooks on the shower curtains...its not that difficult.....if they arent here within an hour, I am gonna come back and are you rolling your eyes at me?
Me: no ma'am
Guest: you lying sack of shit, I just saw you
Me: ma'am please leave
Guest: so this is how a loyal customer gets treated? I will not be coming back next year just so you know and I will be filing a formal complaint about you to the CEO of this company. (she stormed out)
Not sure how it turned out
Guest: we have called five times and I am pissed.....the hooks on the master bedroom shower curtain are dirty and I have asked that they be replaced.....I have waited three hours and nobody has been by
Me: well I do see that
Guest: well I wanna know when the hell the hooks will be replaced NOW
Me: well they should get to it today...
Guest: oh that makes me feel so much better.....NOT. I want to know the exact time they will be there.
Me: I cant quote a time
Guest: so just whenever they feel like it.....maybe today, tommorow or six f___ing months from now
Me: I am sorry maam.......they have many other things to do as well
Guest: and what am I? dog shit?
Me: no ma'am, I am simply explaining that we have a lot of things to get done today
Guest: well I would think they could take five minutes of their busy schedule to put new hooks on the shower curtains...its not that difficult.....if they arent here within an hour, I am gonna come back and are you rolling your eyes at me?
Me: no ma'am
Guest: you lying sack of shit, I just saw you
Me: ma'am please leave
Guest: so this is how a loyal customer gets treated? I will not be coming back next year just so you know and I will be filing a formal complaint about you to the CEO of this company. (she stormed out)
Not sure how it turned out

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