Lately, I've been pulling a lot of weekends back in electronics. I don't mind it, as I enjoy the change of pace, and I get to move around instead of stand in front of a register all day.
Lately, however, I've had a rash of customers who, when told we don't carry a certain accessory for an item they bought/want to buy, they respond with various degrees of huffiness: "Well, why even sell it if you aren't going to carry (accessory) for it?"
Ok, first, you're at the Wal-Mart electronics department. We sell a lot of stuff, but we don't carry every accessory for every item that we sell. I don't think anywhere does. If you want that handset for your expandable cordless phone, go to Best Buy for it. They are an electronics STORE. Not an electronics DEPARTMENT. Learn the difference.
Secondly, what is griping to me going to do? I'm a floor associate. Essentially, a peon. People who are the boss of my boss do the ordering for us. Not me. And frankly, if you're going to be a jackass about it, I'm not going to go out of my way to help you find it.
Just needed to vent.
Lately, however, I've had a rash of customers who, when told we don't carry a certain accessory for an item they bought/want to buy, they respond with various degrees of huffiness: "Well, why even sell it if you aren't going to carry (accessory) for it?"
Ok, first, you're at the Wal-Mart electronics department. We sell a lot of stuff, but we don't carry every accessory for every item that we sell. I don't think anywhere does. If you want that handset for your expandable cordless phone, go to Best Buy for it. They are an electronics STORE. Not an electronics DEPARTMENT. Learn the difference.
Secondly, what is griping to me going to do? I'm a floor associate. Essentially, a peon. People who are the boss of my boss do the ordering for us. Not me. And frankly, if you're going to be a jackass about it, I'm not going to go out of my way to help you find it.
Just needed to vent.
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