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I'm sorry I'm tired

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  • I'm sorry I'm tired

    I worked a day shift after working a night shift on sunday, basically I got off of work at 4am, wasn't home until about 4:15 - 4:20, didn't get to sleep until 5 ish, probably closer to 5:30, and I had to be at work at 12 the next day. That is just 8 hours between shifts, so they can get away with it, but I don't run at full speed on 4 hours of sleep, that's just the way it is.

    Anyway, needless to say I was tired, luckily I was on a pretty dead table, I had one girl playing on it for a while, she was nice, had worked for the casino a couple years ago, so she was giving me subltle hints about things I was getting confused or messed up with. It was cool until this one guy comes to the table about half an hour before the end of my shift, he askes for all $5 chips, then proceeds to bet $50 - $100 + bets, all in $5 chips. I can't stand people like this, it drives me completely insane, when they could be betting larger chips instead of towers of 5's, I can only hold $100 of 5's in my hand, exactly $100.

    Well the last bet I had to pay out was this guy's, he bet 190 in reds, so I have to offset this huge stack, and he got a blackjack, so I had to pay out 1.5:1 . Now as I said, I was tired, working on 4 hours sleep, at the end of an 8 hour shift, so I was attempting to figure out his blackjack, we have to do all of this in my head, and it just wasn't working, my supe had to help me with it, and this guy is yelling some number at me, I tend to not listen to players when they tell me the amounts I'm paying, because really, there are a lot of people who are either bad at math, or are trying to scam us.

    So the supe is explaining how to do the payout, breaking it down for me, this is maybe less than a minute, and the guy gets up and walks away, very pissy, acting as if I'm so incredibly stupid for not being able to figure this out instantly, he actually did know that I was working on very little sleep from the conversation at the table beforehand, so him not knowing wasn't his excuse. anyways I figure it out and pay it out, not in 5's hell if I was going to pay that much out in 5's.

    The other players at the table were awesome though, they were all saying "I don't know what the heck his problem is" and "that's a tricky one to figure out, especially with that many 5's" (That does make a difference, when you're looking at a smaller stack of chips it's less I don't know, intimidating, if that's the right word, you know the amount right away and it takes less time right off the bat)

    I'll admit I was a bit slower than I normally am at paying out this one, but really, it would have taken half the time if he had not insisted on $5 chips, because I have to cut them down and offset them for the cameras, while trying to not knock it all over into my tray, all of this takes time. The one thing that upsets me with customers more than anything is being treated like I'm stupid, because I know I'm not, but I have no retaliation to use.

    Yes, this was longer than I intended, which is usually the case with me.
    “Bad taste creates many more millionaires than good taste.”

    -Charles Bukowski

  • #2
    What a jerk. I know how you feel with people treating you like you're dumb. I get people who call in and give their name address and phone number and a description of their problems in one breath, and then they get mad when I have to ask for a repeat.
    "I'm working for popcorn - what I get paid doesn't rise to the level of peanuts." -Courtesy of Darkwish

    ...Beware the voice without a face...

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    • #3
      oh come now muse... isn't it obvious that you owed him $285 granted I only can do that math in my head because you told me how much he had bet... if I was looking at a pile of chips the best I could do is scratch me head... this is also why I always do minimum bet... well really 2 reasons, the first being that I lose less money that way, the second being that every dealer on the planet knows right off the top of their head what the payout on minimum bet is sense so many players use that.
      If you wish to find meaning, listen to the music not the song

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      • #4
        I just figure that I had more time since he walked away from the table. The other players were pretty understanding.

        I like people that do the minimum bet, especially on the $10 table, it's so much easier to pay out since I don't have to have 3 different coloured chips, it's like 10x faster. I know payouts in $5 incriments up to $100, I have those memorized, just the random stuff in between and above.
        “Bad taste creates many more millionaires than good taste.”

        -Charles Bukowski

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        • #5
          blackjack dealer sounds like it would be a fun job

          back OT, the guy was a jackass. Apparently when I'm tired I look like I'm pissed, and I get people commenting on that. and sometimes I get pissed, and people comment on it, and I just scan their shit and don't talk much, I even skip some of the questions we're supposed to ask.

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          • #6
            I don't know what denominations of chips you have, but I would probably organise a big pile of chips into stacks of five or ten (or possibly six, eight or twelve, depending on whether that makes the sums easier for particular payouts).

            For a 150% payout like that, an even number in the stack works best, so eights or tens would be manageable. Then you take two stacks of the same height (or for an odd one, split a stack in half), put them together to one side, and add another stack from the "bank" that's the same height - a three-for-two. No mental arithmetic required - this is abacus territory. If you end up with a stack with an odd number of chips in it, make the odd chip into it's own "stack" and deal with it specially.

            $190 is 38 $5 chips - it's certainly a lot. That would be three ten-stacks and an eight-stack, or four eight-stacks and a six-stack. Using the above technique, you would take two pairs of eight-stacks and add two more eight-stacks, then split the six-stack in half and add another three chips. Or take two ten-stacks and add another, then level the ten- and eight-stacks by making them both nine-stacks, and add another nine-stack.

            TBH, I'd rather the dealer got the numbers right, even if it took a few seconds, than get it wrong quickly! And I'd expect that a huge pile of chips would take that bit longer to sort out. The player might know how much is in there, but the dealer has to be sure of it.

            With that said, I'm much more likely to gamble with Monopoly money than the real thing. ;-)

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            • #7
              Quoth Chromatix View Post
              With that said, I'm much more likely to gamble with Monopoly money than the real thing. ;-)
              that would be fun... now if only we could place bets with Monopoly money and get paid in the real thing
              If you wish to find meaning, listen to the music not the song

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              • #8
                I don't know what denominations of chips you have, but I would probably organise a big pile of chips into stacks of five or ten (or possibly six, eight or twelve, depending on whether that makes the sums easier for particular payouts).
                $5 chips are organized in stacks of 5, and we have to have them stacked up, offset (basically it's 5 chips on the bottom, another 5 ontop but off to the side a bit and so on), I would offset stacks of 20, but really, they'd fall over :P . Yeah, we have a certain way of laying out the chips and such for the cameras and such, so it does make things more difficult, especially with large amounts of chips. We can't really cut them down and pay them out, plus, paying out that many reds takes out a heck of a lot of chips from the tray, and knowing this type of person, he'd try and walk away with them all. I just paid in higher denomination chips.

                TBH, I'd rather the dealer got the numbers right, even if it took a few seconds, than get it wrong quickly! And I'd expect that a huge pile of chips would take that bit longer to sort out. The player might know how much is in there, but the dealer has to be sure of it.
                I don't even think he knew what he had there, until after I'd sorted it out. A lot of players just throw piles of chips down and then stack their winnings ontop for the next bet ( I hate this when it ends up being giant piles of smaller chips, the worst are people who bet stacks of $1 chips, it's bad but I always hope they lose so they don't have any $1 to bet with.) You're right too, I don't know why people get all pissy when I take an extra few seconds to pay out money they've won.
                “Bad taste creates many more millionaires than good taste.”

                -Charles Bukowski

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                • #9
                  Quoth Muses_nightmare View Post
                  I don't even think he knew what he had there, until after I'd sorted it out. A lot of players just throw piles of chips down and then stack their winnings ontop for the next bet ( I hate this when it ends up being giant piles of smaller chips, the worst are people who bet stacks of $1 chips, it's bad but I always hope they lose so they don't have any $1 to bet with.) You're right too, I don't know why people get all pissy when I take an extra few seconds to pay out money they've won.
                  Let me guess. These people want to feel like the big rollers in the movies shuffling around large stacks. Like the fools who walk around with a big wad of $1 with a $20 on the outside.

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                  • #10
                    Quoth ebonyknight View Post
                    Let me guess. These people want to feel like the big rollers in the movies shuffling around large stacks. Like the fools who walk around with a big wad of $1 with a $20 on the outside.
                    Oh more than likely, or they think it's "lucky". I had one guy refuse to let me change up his huge stack of chips when I was down to 3 or so of them in my tray, because OMG bad luck.
                    “Bad taste creates many more millionaires than good taste.”

                    -Charles Bukowski

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