I have worked for a local paint store for about 10 years now. Over that time I have had many SCs. A few come to mind as I look through these forums.
Spilled Paint
A woman and her young daughter (around 5yrs old) came into the store on day to purchase paint for the daughter’s room. After looking at all the colors, the woman bought a quart. They went out to the car and the child dropped the quart, it opened and spilled paint all over our parking lot. The woman came back in and demanded that we give her free quart because HER DAUGHTER spilled the paint she bought in our parking lot.
Dented Cans
We have a screw type clamp on our shakers to keep the cans in place. Occasionally the can gets dented when the clamp is tightened. This has no effect on the color or quality of the paint. One day I had a woman get upset that her can was dented. I explained how it happened and that it was no big deal. Unfortunately I was wrong and it was a huge deal. She demanded to speak with the manager. While explaining that I was very rude and ruined her paint, I squeezed the can and the dent popped out. My manager asked her what dent she was referring to. She grabbed the can and walked out.
Spilled Paint
A woman and her young daughter (around 5yrs old) came into the store on day to purchase paint for the daughter’s room. After looking at all the colors, the woman bought a quart. They went out to the car and the child dropped the quart, it opened and spilled paint all over our parking lot. The woman came back in and demanded that we give her free quart because HER DAUGHTER spilled the paint she bought in our parking lot.
Dented Cans
We have a screw type clamp on our shakers to keep the cans in place. Occasionally the can gets dented when the clamp is tightened. This has no effect on the color or quality of the paint. One day I had a woman get upset that her can was dented. I explained how it happened and that it was no big deal. Unfortunately I was wrong and it was a huge deal. She demanded to speak with the manager. While explaining that I was very rude and ruined her paint, I squeezed the can and the dent popped out. My manager asked her what dent she was referring to. She grabbed the can and walked out.
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