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I'm a cashier/bagger at a grocery store. Good times.
10. "Hi (my name)"
This one just annoys me, we wear nametags with our names on them. I don't know why customers feel a need to address you by name as if they know you. Not really sucky just annoys me for some reason.
9. "You look bored"
Actually I was enjoying a nice break until you showed up.
8. "Why do you _____?"
Look, I work in the front end, I don't know crap about why this was on sale one week and not the next, or why they stopped selling the scooby doo cookie mix or why there aren't enough carts, take it up with the management if you have a legitimate complaint.
7. "Damn, I actually forgot my money at home, is there any way to keep the order?"
This one isn't really sucky, it can be legit, but it's just a real pain, for customer and employee alike. We can't hold orders, they have to be canceled out and redone later. Also if they have to run out to their car and get it. What's worse is when customers wait until the entire order has been run through, then they give you the club card, THEN they run out to their car. They should just tell you they're going to then do it.
6. "Are you open?" Am I open? Let's see.
Four things are required for a register to be open.
1. A cashier is standing at the register
2. The light is on
3. The sign is turned so that the closed is facing you
4. There is no blockade of the register
Customers actually only need one of these before they head in your direction. I have seen people with like two things go around a blockade and ignore sign and light, but since a cashier was still there, that's enough apparently. Or I've actually just shut my light off and left and a customer still came in right afterwards. I was heading off to break and they were like "hey aren't you going to serve me" and I'm like no sorry I'm closed, but I was closed and had left before she even got there. Fortunately someone took over that register right then.
5. "Isn't that supposed to be ____?"
90% of price issues arise from the fact that the sale price is not shown, but it is automatically deduced when the club card is scanned. It just shows the item at regular price with an "A" next to it. It's understandable if people ask about this, it can be confusing, especially for non-regular shoppers. Where the issue arises is when there's no A. Meaning it isn't on sale and either someone didn't change a sign or the customer is just stupid and can't tell what's on sale and what isn't. This is the more polite way to ask about an incorrect price, and often resolved better.
4. "That's not right, it's supposed to be ___"
This is the above one's potentially rude (depends on tone of voice) counterpart. When a customer demands the price is incorrect, it can go two different ways. Sometimes they just say forget it I'm not paying that much for it, I don't want it, but the more persistent ones defend that they are indeed correct. Needs someone to price check. About 70% of the time the customer is just looking at the wrong thing, but often the signs aren't changed, and they ALWAYS complain about that. Sometimes they put the signs up late Saturday or leave them up Sunday morning, and we get the blame for it, along with everything else.
3. "I must have that penny somewhere"
The classic "old lady" line, and they always seem to have a ton of change. I personally love the ones where for example the bill is $20.27 and they have the 20 and a dime and a nickel or two and maybe a penny oh darn I don't have enough here I'll just give you a $100. Or some people just throw a whole pile of change on the belt and expect you to pick out 42 cents.
2. Me: Hi, how are-"How much is this/this better ring up right/this is on sale and I know it/blagh blagh i'm annoying i should just shut up"
I HATE interrupting customers. Hate them. They always demand something or shove something in your face immediately. Or sometimes they will do this while you're still on the previous order, maybe waiting for the card to go through or something and just glancing in the general direction of the line. Even worse are the customers who move their cart up when the customer being served is bagging, and then everyone else in line moves down, and the current customer still has to come back and pay. Give people some space, and stop interrupting.
1. "Do you have any more of these in the back?"
No. We don't. You can go look yourself if you want. Actually please don't, you aren't allowed there.
10. "Hi (my name)"
This one just annoys me, we wear nametags with our names on them. I don't know why customers feel a need to address you by name as if they know you. Not really sucky just annoys me for some reason.
9. "You look bored"
Actually I was enjoying a nice break until you showed up.
8. "Why do you _____?"
Look, I work in the front end, I don't know crap about why this was on sale one week and not the next, or why they stopped selling the scooby doo cookie mix or why there aren't enough carts, take it up with the management if you have a legitimate complaint.
7. "Damn, I actually forgot my money at home, is there any way to keep the order?"
This one isn't really sucky, it can be legit, but it's just a real pain, for customer and employee alike. We can't hold orders, they have to be canceled out and redone later. Also if they have to run out to their car and get it. What's worse is when customers wait until the entire order has been run through, then they give you the club card, THEN they run out to their car. They should just tell you they're going to then do it.
6. "Are you open?" Am I open? Let's see.
Four things are required for a register to be open.
1. A cashier is standing at the register
2. The light is on
3. The sign is turned so that the closed is facing you
4. There is no blockade of the register
Customers actually only need one of these before they head in your direction. I have seen people with like two things go around a blockade and ignore sign and light, but since a cashier was still there, that's enough apparently. Or I've actually just shut my light off and left and a customer still came in right afterwards. I was heading off to break and they were like "hey aren't you going to serve me" and I'm like no sorry I'm closed, but I was closed and had left before she even got there. Fortunately someone took over that register right then.
5. "Isn't that supposed to be ____?"
90% of price issues arise from the fact that the sale price is not shown, but it is automatically deduced when the club card is scanned. It just shows the item at regular price with an "A" next to it. It's understandable if people ask about this, it can be confusing, especially for non-regular shoppers. Where the issue arises is when there's no A. Meaning it isn't on sale and either someone didn't change a sign or the customer is just stupid and can't tell what's on sale and what isn't. This is the more polite way to ask about an incorrect price, and often resolved better.
4. "That's not right, it's supposed to be ___"
This is the above one's potentially rude (depends on tone of voice) counterpart. When a customer demands the price is incorrect, it can go two different ways. Sometimes they just say forget it I'm not paying that much for it, I don't want it, but the more persistent ones defend that they are indeed correct. Needs someone to price check. About 70% of the time the customer is just looking at the wrong thing, but often the signs aren't changed, and they ALWAYS complain about that. Sometimes they put the signs up late Saturday or leave them up Sunday morning, and we get the blame for it, along with everything else.
3. "I must have that penny somewhere"
The classic "old lady" line, and they always seem to have a ton of change. I personally love the ones where for example the bill is $20.27 and they have the 20 and a dime and a nickel or two and maybe a penny oh darn I don't have enough here I'll just give you a $100. Or some people just throw a whole pile of change on the belt and expect you to pick out 42 cents.
2. Me: Hi, how are-"How much is this/this better ring up right/this is on sale and I know it/blagh blagh i'm annoying i should just shut up"
I HATE interrupting customers. Hate them. They always demand something or shove something in your face immediately. Or sometimes they will do this while you're still on the previous order, maybe waiting for the card to go through or something and just glancing in the general direction of the line. Even worse are the customers who move their cart up when the customer being served is bagging, and then everyone else in line moves down, and the current customer still has to come back and pay. Give people some space, and stop interrupting.
1. "Do you have any more of these in the back?"
No. We don't. You can go look yourself if you want. Actually please don't, you aren't allowed there.
WELCOME 
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