I have only received a refund once at a restaurant. I was a small independent--they lost my order. The manager gave me a refund, because they were out of the item.
The next closest was power outage caused by an ice storm. We finished the soup and the manager ushered everyone out. Could't complete any one's orders or run the cash register.
The only times I sent any food back was when the order was obviously wrong. Once they gave me a chicken concoction when I ordered ribs and another time when the eggs were not cooked as I ordered them.
The next closest was power outage caused by an ice storm. We finished the soup and the manager ushered everyone out. Could't complete any one's orders or run the cash register.
The only times I sent any food back was when the order was obviously wrong. Once they gave me a chicken concoction when I ordered ribs and another time when the eggs were not cooked as I ordered them.




I didn't want him to get in trouble for it since he was great. It was just the kitchen staff that was goofing off. I actually argued with him about it but he insisted his manager had said it was okay so I gave in.
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