It's funny because it won't get anywhere.
In July, a customer dropped a glass outside the ladies toilets. It smashed everywhere. First thing co-worker did was rush over with a broom and a wet floor sign. She swept up the broken glass and went to collect a mop.
In between her sweeping the glass and going for a mop, a lady slipped and fell on the spillage. For some reason she completely ignored the bright yellow wet floor cone and proceeded to walk straight through the middle of it. Now she wasn't hurt in the SLIGHTEST. In fact, all she did was land on her ass. It was witnessed by a MALE customer (important)
Co-worker was very upset by what had happened. She felt responsible. We assured her it was not her fault. We did everything right. We got the lady a drink, sat and had a chat with her to make sure she was OK, and then we filled out paperwork detailing what had happened, and a witness statement from the MALE customer.
A few weeks later, we get a letter from her solicitor.
The lady claims that we did nothing to clear up the glass, so when she fell, she cut herself badly. She also claims that the incident happened INSIDE the ladies toilets, and that she hit her head on a sink as she fell. She also claims she has been unable to work ever since.
I didn't know what to do, so I passed it on to a more experienced manager. He decided to call her solicitor.
I overheard the conversation. Lets just say it ended on this note.
Manager: Now I do not want to call your client a liar, but if this incident happened INSIDE the female toilets, then why is her witness MALE?
We've not heard a word since.
In July, a customer dropped a glass outside the ladies toilets. It smashed everywhere. First thing co-worker did was rush over with a broom and a wet floor sign. She swept up the broken glass and went to collect a mop.
In between her sweeping the glass and going for a mop, a lady slipped and fell on the spillage. For some reason she completely ignored the bright yellow wet floor cone and proceeded to walk straight through the middle of it. Now she wasn't hurt in the SLIGHTEST. In fact, all she did was land on her ass. It was witnessed by a MALE customer (important)
Co-worker was very upset by what had happened. She felt responsible. We assured her it was not her fault. We did everything right. We got the lady a drink, sat and had a chat with her to make sure she was OK, and then we filled out paperwork detailing what had happened, and a witness statement from the MALE customer.
A few weeks later, we get a letter from her solicitor.
The lady claims that we did nothing to clear up the glass, so when she fell, she cut herself badly. She also claims that the incident happened INSIDE the ladies toilets, and that she hit her head on a sink as she fell. She also claims she has been unable to work ever since.
I didn't know what to do, so I passed it on to a more experienced manager. He decided to call her solicitor.
I overheard the conversation. Lets just say it ended on this note.
Manager: Now I do not want to call your client a liar, but if this incident happened INSIDE the female toilets, then why is her witness MALE?
We've not heard a word since.







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