I was cleaning my room and I came across my SC journal which i kept while working at WM, I've shared most of the stories, but I came across a few that i hadn't. Until now
Unopened=Open
Guy comes in with a video game which is open, now our store policy is that we only give money back on unopened DVDs, CDs, and video games. It's on a sign behind the service desk, and in Electronics. This guy though didn't get it.
VGD=video game dipsh-t
SDW=service desk worker
M=manager
VDG: I need to return this game.
SDW: Okay, it's open so all we can do is give you the same title.
VDG: What? F-ck that that racist bait and switch.
SDW: No sir, it's clearly marked on our exchange/return policy.<points at sign>
VDG: Yeah that the Black people's sign, let me see the White people's sign.
SDW: Sir that rule applies to everybody..
VDG: Plus it says unopened, that means you uneducated hick, open.
SDW: No sir, we can't refund open games it's store policy.
VGD:Get me somone who understand english.
<SDW pages M>
M: Hi, can i help you?
VGD: I need my money back, but your uneducated hick, won't do it cuz' I'm black.
M: No sir your game is open, and store policy dictates that we only exchange open games for the same title.
VGD: This false advertising, this bait and switch, you raping my daughter
M:
Sir that's our policy.
VGD: F-ck-you you KKK member b-tch.
M: sir leave the store.
VGD: Or what you call the man h-nkie, you bettah watch out cuz ain't no cop gonna protect you from me!!!!!
M: Sir leave or I will coll the cops.
VGD: F-ck , I need refund. Guess you wanna ruin my christmas you k-kes.
<exeunt VGD>
Picture This!
In our photo lab we have machines that can help you copy pictures so as long as they are copyrighted. This b-tch, like VGD didn't get our rule
PB=photo b-tch
A=associate
PB= I need this photo copied!
A: Okay, let me see if I can help you., oh, I'm sorry this photo is copyrighted.
PB: No it ain't . This is a photo of my daughter's bar mitzvah
A: That may be, but it has a copyright right there. points to copyright symbol.
PB: so??? COPY IT!!!!!
A: We can't copy copyrighted material w/o the artist's permission.
PB: I am the customer, you do what I say!!
A: I can't do that ma'am it's against store policy and against the law.
PB: F-ck that, this is of my daughter wedding, it can't be copyrighted.
A: I'm sorry, but we can't help you.
PB: You all are Nazis!! You're only doing this cuz' I'm jewish.<Yes we're enforcing the law because you're Jewish, to quote Erik from PFB I am interested in your newsletter>
A: Ma'am th at policy applies to everyone.
PB: F-ck is a law worth losing my business?
A: I am sorry but I can't help you.
PB: you can but you won't you lazy n-gger.
<Pb srorms off>
Unopened=Open
Guy comes in with a video game which is open, now our store policy is that we only give money back on unopened DVDs, CDs, and video games. It's on a sign behind the service desk, and in Electronics. This guy though didn't get it.
VGD=video game dipsh-t
SDW=service desk worker
M=manager
VDG: I need to return this game.
SDW: Okay, it's open so all we can do is give you the same title.
VDG: What? F-ck that that racist bait and switch.
SDW: No sir, it's clearly marked on our exchange/return policy.<points at sign>
VDG: Yeah that the Black people's sign, let me see the White people's sign.
SDW: Sir that rule applies to everybody..
VDG: Plus it says unopened, that means you uneducated hick, open.
SDW: No sir, we can't refund open games it's store policy.
VGD:Get me somone who understand english.
<SDW pages M>
M: Hi, can i help you?
VGD: I need my money back, but your uneducated hick, won't do it cuz' I'm black.
M: No sir your game is open, and store policy dictates that we only exchange open games for the same title.
VGD: This false advertising, this bait and switch, you raping my daughter
M:
Sir that's our policy. VGD: F-ck-you you KKK member b-tch.
M: sir leave the store.
VGD: Or what you call the man h-nkie, you bettah watch out cuz ain't no cop gonna protect you from me!!!!!
M: Sir leave or I will coll the cops.
VGD: F-ck , I need refund. Guess you wanna ruin my christmas you k-kes.
<exeunt VGD>
Picture This!
In our photo lab we have machines that can help you copy pictures so as long as they are copyrighted. This b-tch, like VGD didn't get our rule
PB=photo b-tch
A=associate
PB= I need this photo copied!
A: Okay, let me see if I can help you., oh, I'm sorry this photo is copyrighted.
PB: No it ain't . This is a photo of my daughter's bar mitzvah
A: That may be, but it has a copyright right there. points to copyright symbol.
PB: so??? COPY IT!!!!!
A: We can't copy copyrighted material w/o the artist's permission.
PB: I am the customer, you do what I say!!
A: I can't do that ma'am it's against store policy and against the law.
PB: F-ck that, this is of my daughter wedding, it can't be copyrighted.
A: I'm sorry, but we can't help you.
PB: You all are Nazis!! You're only doing this cuz' I'm jewish.<Yes we're enforcing the law because you're Jewish, to quote Erik from PFB I am interested in your newsletter>
A: Ma'am th at policy applies to everyone.
PB: F-ck is a law worth losing my business?
A: I am sorry but I can't help you.
PB: you can but you won't you lazy n-gger.
<Pb srorms off>





which of course seemed to piss off the security guys, and the current 12 year old they hired for manager even more. So in walks the SM, who knows me BTW, gives me a wink, then sits down to go through the motions. I inform the SM that I in fact have the copyright on the photo in question, and there should be no problem. The SM then says that it should be easy to verify, since the phone number for us is also stamped with the copyright symbol, and our company name. so the SM instructs the MOD to call the number, provide my name and such and verify that I have authorization to copy. MOD calls, and of course my cell phone rings. As I answer the phone with my normal opening speil on that line, I saw the clerk, and the MOD get more pale with each word I spoke. Might have been harsh to the fact the SM fired both the MOD and the Photo Clerk on the spot. I was offered a $100 GC for my troubles, which I declined. It might be sucky of me, but the pwnage of the zealous clerk was reward enough for me.

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