.....with envy, because I wish I could ban people from MY store.......
Stopped in at the Hobby Store again after work today. I walked into the middle of a discussion between the Owner and one of the Full-Timers, B, about an SC they'd dealt with the night before.
This SC had been in several times before but had never spent any appreciable amount of money at the store. He came in again last night looking for green paint, but needed some specific earthy-tones. It was somewhat busy, and he said he didn't need help, so B and the Assistant Manager (the only two people working at the time) left him alone while attending to other customers.
Eventually the SC approached the register with a dozen or so paints, and a dozen or so green spots on his hands.
Turns out he'd decided that the best way to gauge the shade of the paint was to shake it up, open it, then dab a bit onto his hand so he could see what it looked like as it started to dry.
First of all, while hobby paint won't kill you if you get some on your skin, it is far from non-toxic and it's best to not deliberately get it on your hands. Plus it's difficult to remove once it dries.
Second, opening many jars of paint? Some hobby paint - once exposed to air - will slowly start to spoil and eventually render itself unusable (learned this the hard way many a time myself). So any paint that's been opened can't be put back on the shelf.
Third, he completely ignored the color chips underneath each paint.
Fourth, he then decided he didn't WANT all the paints he brought up to the register, resulting in a $40 over-ring in the register (old register; no void key).
Then, after he left, they discovered the following:
Fifth, he apparently had several jars open at once, and put the caps back on the wrong jars, thus contaminating the color of each of those paints. THose paints had to be written off, resulting in a fiscal loss greater than the profits from what paint he DID buy.
Sixth, he left the caps loose on several more jars.
Seventh, he restocked quite a few jars in the wrong places.
In short, he was a complete doucherocket and cost the store money.
As B put it, "he doesn't spend anywhere near enough here for us to put up with that bullshit. Hell, nobody spends enough here for us to tolerate that bullshit."
So, for seven good reasons, this guy has just gotten himself banned from Hobby Store.
Stopped in at the Hobby Store again after work today. I walked into the middle of a discussion between the Owner and one of the Full-Timers, B, about an SC they'd dealt with the night before.
This SC had been in several times before but had never spent any appreciable amount of money at the store. He came in again last night looking for green paint, but needed some specific earthy-tones. It was somewhat busy, and he said he didn't need help, so B and the Assistant Manager (the only two people working at the time) left him alone while attending to other customers.
Eventually the SC approached the register with a dozen or so paints, and a dozen or so green spots on his hands.
Turns out he'd decided that the best way to gauge the shade of the paint was to shake it up, open it, then dab a bit onto his hand so he could see what it looked like as it started to dry.
First of all, while hobby paint won't kill you if you get some on your skin, it is far from non-toxic and it's best to not deliberately get it on your hands. Plus it's difficult to remove once it dries.
Second, opening many jars of paint? Some hobby paint - once exposed to air - will slowly start to spoil and eventually render itself unusable (learned this the hard way many a time myself). So any paint that's been opened can't be put back on the shelf.
Third, he completely ignored the color chips underneath each paint.
Fourth, he then decided he didn't WANT all the paints he brought up to the register, resulting in a $40 over-ring in the register (old register; no void key).
Then, after he left, they discovered the following:
Fifth, he apparently had several jars open at once, and put the caps back on the wrong jars, thus contaminating the color of each of those paints. THose paints had to be written off, resulting in a fiscal loss greater than the profits from what paint he DID buy.
Sixth, he left the caps loose on several more jars.
Seventh, he restocked quite a few jars in the wrong places.
In short, he was a complete doucherocket and cost the store money.
As B put it, "he doesn't spend anywhere near enough here for us to put up with that bullshit. Hell, nobody spends enough here for us to tolerate that bullshit."
So, for seven good reasons, this guy has just gotten himself banned from Hobby Store.
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