We were taught by our parents to NOT INTERRUPT somebody while they are
talking cause that is really rude, well, in my call center, those manners does not apply to customers. I can explain something to a customer and the customer will not let me finish but I can't say anything until the customers finishes but they CAN be rude and interrupt me while I am explaining what THEY want to be explained to them
How fucked up is that? I can't believe that customers can treat us like crap and nobody cares. BTW, I got this info from my supervisor. She is very nice and all but I can't help but say out loud that I found that "ridiculous". I don't know what came over me to say that, maybe I shouldn't have.
It also doesn't help that yesterday was halloween and that mostly 60% of my calls were people being assholes.
talking cause that is really rude, well, in my call center, those manners does not apply to customers. I can explain something to a customer and the customer will not let me finish but I can't say anything until the customers finishes but they CAN be rude and interrupt me while I am explaining what THEY want to be explained to them
How fucked up is that? I can't believe that customers can treat us like crap and nobody cares. BTW, I got this info from my supervisor. She is very nice and all but I can't help but say out loud that I found that "ridiculous". I don't know what came over me to say that, maybe I shouldn't have.
It also doesn't help that yesterday was halloween and that mostly 60% of my calls were people being assholes.
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