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Caught you! Long but so worth it!

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  • Caught you! Long but so worth it!

    This is the first time I have ever done something that actually helped my casino and probably stopped identity theft! I am so excited but also shocked by the stupidity of so many others.

    Anyway, it was a typical day, slow as hell and this woman comes up and wants to cash a check. I pull up her account and it says negative five hundred which means I have to consult with a supervisor where they check the play. He checked it and said okay but to fill out a form so she can have the increase.

    SC: I forgot my check. I'm going to my room to get them, I'll be right back.

    I thought she was an idiot for asking to do that and then not having a check! But you wouldn't believe how common this is.

    I finally pulled up her scanned picture on the computer and it did NOT look right. My co worker next to me said she had the same woman and had been told by the grave supervisor that it was fine. I didn't feel good about it. And CW said the check looked like a draft check. So I went to SV and told him about it.

    I felt stupid going up to him because I was afraid that I was making a big deal out of nothing.

    At that point I did not have it physically in my hand, I was looking at a scan and even then I knew something was up. It was a CA DL. Her pic's background looked too blue. Almost like a yearbook picture was taken and somehow put on there.

    Anyway, she came back with the checks and normally once the ID's are scanned nobody asks for ID just to hold and see but I did. I felt something was just not right. So, I told her to fill out her check and that I'd be right back...

    As soon as I went into the back I could feel something wrong. The ID was THICK. It literally looked like she glued two Id's together. My supervisor held it and he too was like . The holograms didn't even move. I went back out there and told her that my manager needed to talk to the cage manager to get the money approved even though the first time she was here we had already said okay. We needed to stall.

    SV disappeared out the door, to show security. I had to hide in the back because another CW came back saying the lady wanted to just forget it all and take back her ID. CW told her that the SV and I were in the back office with the door shut. I had to stay out of view.

    CW kept asking "what do I say to her!?" I couldn't come up with anything good because my heart was pounding so fast. Finally, the woman said that she had someone waiting in the car for her and bolted.

    About half an hour later the head of security came back and said they slid the ID at the player's club and some guy's name popped up!!! So, they pulled the Id's apart and discovered I was RIGHT. There were two ID's glued together! The only similarities between the two was the town and the state.

    This ID that was so obvious to me slipped through, a grave supervisor, a few cashiers, front desk, and the players club! And I bet more.

    SV asked if we could have her room locked out so that she couldn't get back into her room. Security said they had no cause to go into her room!!! WTF she used a fake ID to cash five hundred dollars over two days and it wasn't a crime!?

    Not until the checks bounce do they have any cause! I was so angry. We don't have telecheck. So we won't know if it will bounce for a few days. Ridiculous!

    I was all excited and the SV said he was proud of me. I was all yayed and giddy for the rest of the day. Now, this isn't the total end...

    TWO hours later she calls! She asks if she can still cash the check and wants her ID back. The supervisor should have won a freaking oscar for the show he put up on the phone to her. He put her on hold for a moment and talked to security. They told him Metro could be there in twenty mins.

    SV: Yes you can still cash your check. Unfortunately we can't cash another check until ten thirty due to our nightly check deposit. But if you come at ten thirty we'd be more than happy to cash your check. Your ID? Yes, we have it here. Great, just ask for me personally and I will assist you myself. Great, see you soon.

    ME: And I was .

    I was counting out but I didn't want to miss the show. The SV lied we don't have nightly deposits at ten but he thought he needed the twenty mins for metro sadly though they couldn't come down for twenty mins until she arrived! We were all thinking of ways to stall her.

    I clocked out and hung around for about an hour but she never showed. At least she wasn't that stupid lol But damn!!! I am so happy for me. I was all giddy and jumping around cuz I never do anything that makes a damn and I finally did. Granted it was just one thief but its a start...

    The grave supervisor is in deep shit now. She only took the ID so she could make it to Burger king before it closed!!! BUSTED.

  • #2

    Way to nail that scammer. Is there any reward for that?
    I'm trying to see things from your point of view, but I can't get my head that far up my keister!

    Who is John Galt?
    -Ayn Rand, Atlas Shrugged

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    • #3
      I get a point towards being cashier of the month. But I already was it about two months ago so I'm not quailfied again.

      Comment


      • #4
        Awesome story, congratulations. One part of your story really stood out. When you said you had a gut feeling something was wrong. I work in banking and I can tell you that when a transaction comes through our Contact Center and turns out to be fraud, or there is fraud in one of our Branch Offices, the employee who processed the transaction will almost always say "You know, something didn't feel right there". We try to train our people to listen to their instincts. Glad you did.

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        • #5
          Excellent work. Too bad there wasn't a show to see at the end.
          Excuse me, good sir paladin, can you direct me to your EVIL district?

          http://www.dywhcomic.com

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          • #6
            Quoth Anakah View Post
            I get a point towards being cashier of the month. But I already was it about two months ago so I'm not quailfied again.
            Is there no exception for nailing a scammer? BTW what goodies does the cashier of the month get?
            I'm trying to see things from your point of view, but I can't get my head that far up my keister!

            Who is John Galt?
            -Ayn Rand, Atlas Shrugged

            Comment


            • #7
              You get your name on the board for all to see, sounds lame but I actually like it because then you are recognized throughout the cage hehe. Even though people told me: Well, if you can get so can I... Jerks lol

              But you get to pick a fifty-dollar gift certificate to anywhere you want. I picked Walmart last time because I needed new tires. And you get an official certificate thing that looks like you got a good GPA in high school. All in all its just kind of cool.

              But in order to get it you have to balance the whole month and have no call offs. Its harder to balance the whole month than you think...

              I'd rather just have a gift card than get the cashier thing Hehe. But it was rather awesome to nail that stupid chick. Made me feel good because I am helping someone at least.

              Comment


              • #8
                Quoth Anakah View Post
                You get your name on the board for all to see, sounds lame but I actually like it because then you are recognized throughout the cage hehe.
                On the one hand, I can't stand kudos and the like; I'm just here to work, don't bother me with that crap. But on the other hand, yeah, it is really nice to have your hard and good work recognized, particularly if it usually isn't.


                Good work, too bad there was no show.
                D.I.L.L.I.G.A.F.
                Quoth = Crossbow "EvilHomer, Irv, Gravekeeper, and Seraph: the Four Horsemen of the Dumbpocalypse."

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                • #9
                  Quoth evilhomer View Post
                  On the one hand, I can't stand kudos and the like; I'm just here to work, don't bother me with that crap. But on the other hand, yeah, it is really nice to have your hard and good work recognized, particularly if it usually isnt.
                  That's me. You want to appreciate me? Show it where it'll mean something.

                  Preferably my paycheck.
                  Human Resources - the adult version of "I'm telling Mom." - Agent Anthony "Tony" DiNozzo (NCIS)

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                  • #10
                    Nice work on spotting the ID.

                    I like being employee of the month too - for the cash and free food!
                    "I can tell her you're all tied up in the projection room." Sunset Boulevard.

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                    • #11
                      Update: Woman called on graveyard about cashing her check and cage told her to come right down. Note, she's was still in our casino, in pur hotel!!! So, I heard this through the grapevine, I didn't get to hear it first hand so my facts may not be accurate.

                      Anyway, I guess Metro finally showed up and had one of our security guards keep an eye on her room. They knocked but nobody answered but they heard voices. Why they did not just get a new key and arrest her is beyond me. They had to stay somewhere far away in a safe distance to "watch" the room and make sure she didn't escape.

                      Can we all guess what happened? Our lame-ass security guard must have dozed off or zoned out because next thing he knew she had left! I don't think they ever caught her but they did find those now NSF checks tossed in a nearby trashcan. They handled this like true IDIOTS. No wonder its so easy to scam the world!!!

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                      • #12
                        Oh, that sucks. Look at it this way, though, you closed down one of her lines of scamming. You have the ID and checks she was using and can notify someone that their information's been compromised. Maybe you didn't stop her completely, but you saved someone's personal and financial life.
                        It's little things that make the difference between 'enjoyable', 'tolerable', and 'gimme a spoon, I'm digging an escape tunnel'.

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                        • #13






                          "Kamala the Ugandan Giant" 1950-2020 • "Bullet" Bob Armstrong 1939-2020 • "Road Warrior Animal" 1960-2020 • "Zeus" Tiny Lister Jr. 1958-2020 • "Hacksaw" Butch Reed 1954-2021 • "New Jack" Jerome Young 1963-2021 • "Mr. Wonderful" Paul Orndorff 1949-2021 • "Beautiful" Bobby Eaton 1958-2021 • Daffney 1975-2021

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                          • #14
                            Quoth Anakah View Post
                            SV asked if we could have her room locked out so that she couldn't get back into her room. Security said they had no cause to go into her room!!! WTF she used a fake ID to cash five hundred dollars over two days and it wasn't a crime!?

                            Not until the checks bounce do they have any cause! I was so angry. We don't have telecheck. So we won't know if it will bounce for a few days. Ridiculous!
                            Wait a minute! Is it not illegal to use phoney ID's where you live? I thoguht that would have been more than enough to allow the police to enter her room and arrest her.

                            Congratulations on catching it at any rate, even though they let her slip away.


                            Eric the Grey
                            In memory of Dena - Don't Drink and Drive

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