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This is my most recent SC encounter... later I'll post one of my older ones.
My Staples store isn't in a bad part of town (we're suburban/rural, not in the city), but there are.... for the lack of better terms... bums, panhandlers and bagladies around.
The other day, one of these bagladies was in my store. She was kind of stereotypical, with her shopping cart full of cans and junk. I think she has other 'issues,' but I won't guess what. She usually just goes through our outside trash, uses our bathroom and then leaves. But this day she started playing on one of our new $1800 touch screen computers. I asked her to not play on them and she said "just let me finish my game", so I let her and went onto other tasks. About 20 minutes later she was still there. Her hands and face were COVERED with dirt and drool and... well... who knows what else.
<me> = me (duh)
<DBL> = drooling bag lady.
<me> I said you can't play on the computers.
<DBL> but the other places let me.
<me> Sorry, but you can't play on them all day. Off.
<DBL> But the manager lets me.
<me> But not me. Off. Now.
<DBL> let me finish my game.
<me> No. Off. now.
<DBL> But I JUST WANT TO FINISH MY GAME!!!
<me> No! You can't play on the computers. OUT. Now.
<DBL> *hurumph* I WAS gonna buy a computer from here, but NOW I'm not gonna!
When she stormed off, I fought the impulse to ask how many cans it would take to buy an $1800 computer.
As a quick followup... the next day she came in, asked if she could play and I said no, she left. The day after was my day off and I visited the store with my wife. I didn't realize it, but she pushed the DBL's cart down 100 feet away from the store. It totally freaked the DBL out. Maybe she'll get the hint that we're not an arcade.
We've had to clean those computers and lysol them twice this week. It may sound harsh of me, but would YOU like to buy a computer after someone picks through the trash and then drools on the keyboard and touchscreen?
My Staples store isn't in a bad part of town (we're suburban/rural, not in the city), but there are.... for the lack of better terms... bums, panhandlers and bagladies around.
The other day, one of these bagladies was in my store. She was kind of stereotypical, with her shopping cart full of cans and junk. I think she has other 'issues,' but I won't guess what. She usually just goes through our outside trash, uses our bathroom and then leaves. But this day she started playing on one of our new $1800 touch screen computers. I asked her to not play on them and she said "just let me finish my game", so I let her and went onto other tasks. About 20 minutes later she was still there. Her hands and face were COVERED with dirt and drool and... well... who knows what else.
<me> = me (duh)
<DBL> = drooling bag lady.
<me> I said you can't play on the computers.
<DBL> but the other places let me.
<me> Sorry, but you can't play on them all day. Off.
<DBL> But the manager lets me.
<me> But not me. Off. Now.
<DBL> let me finish my game.
<me> No. Off. now.
<DBL> But I JUST WANT TO FINISH MY GAME!!!
<me> No! You can't play on the computers. OUT. Now.
<DBL> *hurumph* I WAS gonna buy a computer from here, but NOW I'm not gonna!
When she stormed off, I fought the impulse to ask how many cans it would take to buy an $1800 computer.
As a quick followup... the next day she came in, asked if she could play and I said no, she left. The day after was my day off and I visited the store with my wife. I didn't realize it, but she pushed the DBL's cart down 100 feet away from the store. It totally freaked the DBL out. Maybe she'll get the hint that we're not an arcade.
We've had to clean those computers and lysol them twice this week. It may sound harsh of me, but would YOU like to buy a computer after someone picks through the trash and then drools on the keyboard and touchscreen?
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