How your Mother wants to be remembered

[SteveZim1017]

SC: uh... sucky customer (we should all know this one by now
me: well, uh.. me

SC: Hi I need to pay my bill, my name is Sucky McSuckerstien
me: no problem, your bill is $217
SC (volume jumping to 10): But its supposed to be $207!!!
me: Yes I see that, but it is now a month late and you were charged a late fee.
SC: But my mother just died, I shouldn't have to pay a late fee!
me: .... I'm sorry to hear that, I'll tell you what. I'll talk to the billing department and get that late fee waived for you. so how are we paying today?
SC: With my mom's card.
me: ....??? you're mom's card?
SC: Yea she always lets me pay with her card every month.
me: I'm sorry, but I can't use a card if the cardholder has passed away.
SC: But she said it was ok!!!
me thinking :::to use her card after she has passed??:::
me: I'm sorry I can't do that.

Background voice: what's the matter?

SC: He said I can't use your card!
me: I'm sorry ma'am who's card did you say that was?
SC: My mothers
Me: The one who just passed away?
SC: Yea thats what I said wasn't it?
Me: then who were you just talking to?
SC: ...

:::click:::

claiming your mom died to get out of a late fee. thats just wrong!

[Mr Hero]

Look out it's Zombie Mother and she's going to eat your brains. The daughter is starving poor Mom.

[MoonChild2007]

What a tasteless excuse. People like that sicken me, always using the "death" excuse just to get what they want.

[I_Hate_SCs]

It's time to enact the $5000.00 'fraud charge' to the SC's account. Too bad you didn't say something like "well now she is deceased, since her card was used in the past to pay our company, we must notify the card issuer immediately so they can forbid anyone with her name and social security number from using the credit line in the future," or something like that to scare the SC into thinking she really ruined her mother's credit even if you were in no place to do it or couldn't do anything!

[I_Hate_SCs]

What a tasteless excuse. People like that sicken me, always using the "death" excuse just to get what they want.

A professor of mine told the class that the same person said their grandparents died 5 times in one semester to get out of turning in assignments on time. What I don't get is these people supposedly forget they already used the excuse more than the real amount of grandmothers they had, making the lie very obvious!

[HawaiianShirts]

SC: But my mother just died, I shouldn't have to pay a late fee!
...
Background voice: what's the matter?

SC: He said I can't use your card!

This customer's supposedly deceased mom was present for this conversation? And she didn't object to her child lying about her state of health to avoid a late charge? And the customer wasn't at all ashamed to be lying about the mother in front of her?

Wow. That phone call was seriously messed up on several levels!

[CrazedClerkthe2nd]

TAnd the customer wasn't at all ashamed to be lying about the mother in front of her?

I'd bet you the mother probably DIRECTED her daughter to lie to try to get out of the fee.

[taxguykarl]

I'd bet you the mother probably DIRECTED her daughter to lie to try to get out of the fee.

Putting her up to that to save $10

Just when you thought you saw cheap!

[earl colby pottinger]

Shame

Shame this was not a in-person transaction.

Do the credit companies if you called to report the holder as decreased then request you to cut the card in half.

[Drakstern]

A professor of mine told the class that the same person said their grandparents died 5 times in one semester to get out of turning in assignments on time. What I don't get is these people supposedly forget they already used the excuse more than the real amount of grandmothers they had, making the lie very obvious!

It's possible that could've been true(though unlikely). For a while I had five living grandparents. Two grandmothers, two grandfathers, and one step-grandfather who I am closer to than my actual grandfather on that side.

That said, claiming that they'd died when the hadn't is a sickening excuse to get out of an assignment... let alone getting off of a 10 dollar late charge.

[Nakajo]

I have 6 living grandparents. My mom's parents got divorced and each remarried, and my dad's parents are divorced, didn't marry.
It's possible, but low to use that excuse.

[Rapscallion]

claiming your mom died to get out of a late fee. thats just wrong!

Dare I hope you're able to put notes in peoples' accounts?

Rapscallion

[Skeksin]

Or better yet are all the calls recorded?

[Chattyaholic]

My Dad died a year ago. The day of his funeral was the day we were supposed to fly to Florida to begin our vacation. We had reserved a room at the Desert Inn, in Daytona Beach, and the cancellation time had passed but my husband called them anyway to let them know we wouldn't be arriving that night because of my father passing away. The person he spoke to said he couldn't promise, but he would try to get them to not charge us for it. I would have understood if they still charged us, because of just the thing the OP talked about, lying about someone dying. But, they did not charge us. I thought that was very nice of them.

[MoonChild2007]

My Dad died a year ago. The day of his funeral was the day we were supposed to fly to Florida to begin our vacation. We had reserved a room at the Desert Inn, in Daytona Beach, and the cancellation time had passed but my husband called them anyway to let them know we wouldn't be arriving that night because of my father passing away. The person he spoke to said he couldn't promise, but he would try to get them to not charge us for it. I would have understood if they still charged us, because of just the thing the OP talked about, lying about someone dying. But, they did not charge us. I thought that was very nice of them.

That's understandable but some people use the death excuse just to get out of not being interrupted on their cable service, or asking for an extension. They have bigger worries than their damn cable