Tweet
On our longer flights we offer a Duty Free service(called a stupid fancy airline name)...time permitting, safety comes first followed by our regular service (drinks, meals)
On this flight I was working the trolley with a lovley flight attendant...who was really nice except that she apologised endlessly for everything to the passengers.
One of the pax wanted to buy some perfume which was 50 Euros. He wanted to pay with...wait for it...a 500 Euro note....that's a $675 note!
As an airline our service is free onboard so we never have any change...and even if we did that's far too much. We were all given a float of £20 when we joined to keep on us for if we are doing Duty Free onboard.
My lovely collegue kept saying how sorry she was to this passenger....about 50 times over. I was thinking in my head that the passenger could always buy the bloody thing in the airport...never mind.
This was followed by a woman who came up to us towards the end of the flight wanted to buy a Bobbi Brown make-up palette. We had gone past her earlier with the trolley and she didn't want anything. Now she decided that she wanted it! I was sealing the trolley at this point (we have to for Customs purposes and to make sure nothing gets stolen before it heads back to Stores) had printed off all the info from the little machine we use to drop into the dead drop when we return to base to bank the sale money.
Well...this woman obviously doesn't watch the news or the ability to see the bigger picture. She was almost crying as she couldn't buy her beloved make-up and spent the next 10 minutes trying to bargain with us trying to find a way round it.
At the time I was trying to eat my meal the Purser had bought up from Business Class for me. My collegue just kept constantly apologising.
I am seriously done with pretending a give a crap about Duty Free. We make 10% commission divided between the crew. For last month I made about £20 commission which is really not worth the angst.
On this flight I was working the trolley with a lovley flight attendant...who was really nice except that she apologised endlessly for everything to the passengers.
One of the pax wanted to buy some perfume which was 50 Euros. He wanted to pay with...wait for it...a 500 Euro note....that's a $675 note!
As an airline our service is free onboard so we never have any change...and even if we did that's far too much. We were all given a float of £20 when we joined to keep on us for if we are doing Duty Free onboard.
My lovely collegue kept saying how sorry she was to this passenger....about 50 times over. I was thinking in my head that the passenger could always buy the bloody thing in the airport...never mind.
This was followed by a woman who came up to us towards the end of the flight wanted to buy a Bobbi Brown make-up palette. We had gone past her earlier with the trolley and she didn't want anything. Now she decided that she wanted it! I was sealing the trolley at this point (we have to for Customs purposes and to make sure nothing gets stolen before it heads back to Stores) had printed off all the info from the little machine we use to drop into the dead drop when we return to base to bank the sale money.
Well...this woman obviously doesn't watch the news or the ability to see the bigger picture. She was almost crying as she couldn't buy her beloved make-up and spent the next 10 minutes trying to bargain with us trying to find a way round it.
At the time I was trying to eat my meal the Purser had bought up from Business Class for me. My collegue just kept constantly apologising.I am seriously done with pretending a give a crap about Duty Free. We make 10% commission divided between the crew. For last month I made about £20 commission which is really not worth the angst.
Comment