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I don't know if this is sucky or a brain burp that went on for too long but it's mixture of sucky and "How could you/Why did you do this for so long?". If not in right forum, move accordingly I suppose.
Slight bit of background info: I live in a place that's about an hour to an hour and a half to the south of the state line depending on the traffic/weather/driving speed, so it's not very uncommon to see a lot of out-of-state folks. Half of the time the store is the closest one within a LONG driving time -- and when I mean LONG, I mean HOURS, even in the next state up so it's a bit of a convenience for some out-of-state people.
So I get this lady at the check-out from out-of-state, I'm basically just up there helping out while one cashier [ morning FES ] is on break and the other had just come back from helping a customer really fast. My customer had a few pricey frames that she was going to buy and the total came up to just over $200 for about six or so frames. She was going to pay by check, had a out-of-state check/license -- no big deal, I was going to get the FES to sign the check since she just come back from break. Because the check was for over $100 and the lady was out-of-state, FES or Manager had to sign the check.
Customer said that the license was expired and she was waiting for the DMV to send her a new one. I figure it's probably a few days expired and was going to ask the FES if it was okay to accept the license anyways, since sometimes it happens, probably more rare then anything anyways, that someone can't get to the DMV before the license expired or some other mishap or other thing that came up. I take one look at the expiration date on the license and automatically refuse to take the check and accept the license. Lady gives me a mouthful about it, saying she was just in the store last week and no one refused it. I tell her again that I refuse the check and license, handing both back to her. She gives me the glare of death, pushes the cart of frames to the side of the register, and leaves in a huff. Both me and the cashier who had stepped out to help a customer shared WTF looks, and I get the FES to void the transaction while stating why I need the void. FES gives me the same WTF look and just laughs; I later tell the SM what happened if customer decides to call in and complain, SM says don't worry about it, he'd have refused to do the same thing.
The expiration date on license? February, 2007. Yes, you read that right. The license expired in 2007, meaning that this lady has been driving without a renewed license for almost two freaking years! While in some cases an override of the license can happen, the store needs a valid, UNEXPIRED license or other state/federal ID with ALL checks.
Now I'm not the best person when it comes to certain things as I try to postpone it as long as possible, but even I wouldn't let my license be expired for two years.
Slight bit of background info: I live in a place that's about an hour to an hour and a half to the south of the state line depending on the traffic/weather/driving speed, so it's not very uncommon to see a lot of out-of-state folks. Half of the time the store is the closest one within a LONG driving time -- and when I mean LONG, I mean HOURS, even in the next state up so it's a bit of a convenience for some out-of-state people.
So I get this lady at the check-out from out-of-state, I'm basically just up there helping out while one cashier [ morning FES ] is on break and the other had just come back from helping a customer really fast. My customer had a few pricey frames that she was going to buy and the total came up to just over $200 for about six or so frames. She was going to pay by check, had a out-of-state check/license -- no big deal, I was going to get the FES to sign the check since she just come back from break. Because the check was for over $100 and the lady was out-of-state, FES or Manager had to sign the check.
Customer said that the license was expired and she was waiting for the DMV to send her a new one. I figure it's probably a few days expired and was going to ask the FES if it was okay to accept the license anyways, since sometimes it happens, probably more rare then anything anyways, that someone can't get to the DMV before the license expired or some other mishap or other thing that came up. I take one look at the expiration date on the license and automatically refuse to take the check and accept the license. Lady gives me a mouthful about it, saying she was just in the store last week and no one refused it. I tell her again that I refuse the check and license, handing both back to her. She gives me the glare of death, pushes the cart of frames to the side of the register, and leaves in a huff. Both me and the cashier who had stepped out to help a customer shared WTF looks, and I get the FES to void the transaction while stating why I need the void. FES gives me the same WTF look and just laughs; I later tell the SM what happened if customer decides to call in and complain, SM says don't worry about it, he'd have refused to do the same thing.
The expiration date on license? February, 2007. Yes, you read that right. The license expired in 2007, meaning that this lady has been driving without a renewed license for almost two freaking years! While in some cases an override of the license can happen, the store needs a valid, UNEXPIRED license or other state/federal ID with ALL checks.
Now I'm not the best person when it comes to certain things as I try to postpone it as long as possible, but even I wouldn't let my license be expired for two years.
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