Get out of the store!

[Jay 2K Winger]

We've had our share of this sort of thing at the Wholesale Club.

It's always the person who insisted "I just need one thing" as they rush in two minutes before close, and come out with a FULL CART of stuff half an hour later. I did give that SC a withering look and a sarcastic "Just one thing?" They at least had the dignity to seem embarrassed at being caught in a lie.

[Sheldonrs]

We've had our share of this sort of thing at the Wholesale Club.

It's always the person who insisted "I just need one thing" as they rush in two minutes before close, and come out with a FULL CART of stuff half an hour later. I did give that SC a withering look and a sarcastic "Just one thing?" They at least had the dignity to seem embarrassed at being caught in a lie.

If that happens again, reach into the cart and pull out "just one thing" and ring it up by itself.

[Jay 2K Winger]

If that happens again, reach into the cart and pull out "just one thing" and ring it up by itself.

Well, when the customer's telling me they "just need one thing," I'm usually working FDLP, and can't really pull out that "just one thing" to ring up. I'm the guy checking receipts when I'm FDLP.

[Skeksin]

Ed 209.

The store is closed. You have 30 seconds to vacate the premises.

[InaHandbasket]

They don't want to leave if there's a fire or a power outage and the building has to be evacuated. Why should we expect them to go if we're merely closing?

[PepperElf]

just stating there's a difference between having a command that can't go home till the jobs done and having a command that is paid hourly and expects to go home by the time set by their schedule and company.

*nods*

yeah. adjustment can be hard for them. especially when they're use to people popping-tall when they bark, and being allowed to get right into someone's face and not get any backtalk.

hopefully once they realize that "working hours can be extended" doesn't apply to hourly-jobs... they'll calm down. Either that or you tell him/her ... "You DO realize that if we all have to work overtime, the boss will make up for it by cutting YOUR hours, right??" (yes I've seen that happen) Nothing like making them realize that the military way of doing things is often not the right way... by pointing out how much income they'll lose if they get their way.

[Pagan]

There was another thread similar to this some time ago.

There were some announcements that we wish we could make. Something along the lines of:

The store is now closed, any customers that are still in the store 5 minutes from now will have to help clean.

Attention! The store is now closed. You have 5 minutes to exit before we release the hellhounds.

[Skeksin]

Mmmm. Hellhounds. Bring marshmallows. With chocolate frosting and graham crackers if you want S'mores.

[bunnyboy]

Attention! The store is now closed. You have 5 minutes to exit before we release the hellhounds.

Personally I prefer the dogs with bees in their mouth, and when they bark they shoot bees out at you.

But my favorite was working at the franchise YUSDW when the manager would get on the order thing and say, we're done for the night...so many times we got yelled at because how dare we close... then they'd get told, if you want your burger covered in crap, then we can make it for you...no-one ever took us up on that offer...

[EricKei]

In the grocery store of my youth, we were expressly prohibited from telling customers that they were in the place after closing time unless they asked. There was nothing keeping us from dropping down to one register, turning off 90% of the lights, and starting to sweep/mop the aisles they are trying to shop on, however ^_^ Most people got the hint. Unfortunately, we did have a few of those bastids who made a habit of coming in exactly 15 minutes before we closed every single trip, and staying for an hour or more.

[casey13]

Well, I was working jewelry on Christmas Eve and the manager started making announcements that we were closed at 7 and that all customers should make their way to the cash registers. Well, I help one guy and then send him on his way. The second guy kept on comparing two items and it got to the point where the manager was calling for associates to make their final purchases. It's 7:25 and I ring him up at jewelry because I hadn't closed the register. He asks what time we close. I told him 20 minutes ago.

[Despina83]

This fustrates me to no end. Five minutes after close is not the time to slowly and reluctantly head to the checkout! At close, your ass should be either GONE or heading for the front doors, plain and simple. Drives me insane.

[Chromatix]

Also: "Any children left unattended will be given a double espresso and a free puppy."

[Chattyaholic]

I was a waitress for 12 years and I got so tired of customers that came in 2 minutes before closing and saying "are we too late?" or "oh good, we just made it!!"

We just had to smile and serve them. And most of them would stay at least an hour, if not longer, after we were closed. We couldn't do much of our cleaning with people in the restaurant so many times we were just sitting at the counter, waiting for the idiots to leave. One time a woman said "oh, you probably want to go home, don't you?" Gee, lady, what am I supposed to say? No, I love staying late, making $3.25 an hour, waiting for you to haul your fat butt back out the door. So frustrating.

I'm glad I'm no longer working in that business.

[driftwolf]

I blame management. If they don't allow you to (or, better, do it themselves) escort these people out of the store at closing time, then those managers need to be replaced.

And I'm with those that ask why on earth the manager would even PRETEND to yell at you? I mean, that's just not on.