A female customer comes in with a young kid in tow. She asks for two different brands of cigarettes.
Red flag, she has a young kid with her and he's not getting anything. So I asked the kid for his ID.
I check his ID, he's 17. No go, so I told the lady I cannot sell her any cigs because she has a minor with her and I'm not taking chances of selling with the possibility that she'll hand'em over to a minor.
SC: But they're all for me!
Me: Ordering two different brands just for yourself? I don't think so. Have a nice day.
SC: You're an asshole!
She storms off. A minute later her husband or b/f comes storming in screaming about my refusal to sell her cigs and slams a $20 on the counter while demanding that I sell it to him with a btw, "One of those packs is for me, you fucking moron!!!"
Instead of replying to him, I turned to call 911 and requested assistance from a police officer as I have a very unruly customer berating me in a very threatening manner.
He grabs his money storms off in a hurry. Luckily for me, his rear side of his car is facing towards me, making it easy for me to tag it for the police when they arrive at my store.
I then call my boss who lives 5 mins away and appraised him of the situation. He comes over while I am talking to the cops. The cops follows my boss to view the security tapes and they leave w/ my boss in tow going home while tossing a "Good work!" and a smile.
Few hours later, the cops come back with some paperwork for me to fill out, making statements and such, I'll assume you all know the drill.
While I'm doing the paperwork, I find out all 3 are sitting in jail on charges of disorderly conduct because none of them would talk to the cops in a calm and normal manner.
Next SC please!
Red flag, she has a young kid with her and he's not getting anything. So I asked the kid for his ID.
I check his ID, he's 17. No go, so I told the lady I cannot sell her any cigs because she has a minor with her and I'm not taking chances of selling with the possibility that she'll hand'em over to a minor.
SC: But they're all for me!
Me: Ordering two different brands just for yourself? I don't think so. Have a nice day.
SC: You're an asshole!
She storms off. A minute later her husband or b/f comes storming in screaming about my refusal to sell her cigs and slams a $20 on the counter while demanding that I sell it to him with a btw, "One of those packs is for me, you fucking moron!!!"
Instead of replying to him, I turned to call 911 and requested assistance from a police officer as I have a very unruly customer berating me in a very threatening manner.
He grabs his money storms off in a hurry. Luckily for me, his rear side of his car is facing towards me, making it easy for me to tag it for the police when they arrive at my store.
I then call my boss who lives 5 mins away and appraised him of the situation. He comes over while I am talking to the cops. The cops follows my boss to view the security tapes and they leave w/ my boss in tow going home while tossing a "Good work!" and a smile.
Few hours later, the cops come back with some paperwork for me to fill out, making statements and such, I'll assume you all know the drill.
While I'm doing the paperwork, I find out all 3 are sitting in jail on charges of disorderly conduct because none of them would talk to the cops in a calm and normal manner.
Next SC please!
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