Halfway into that exchange I would have grown a bit more assertive..
"Ma'am, are you going to keep yelling at me or do you want me to help you?"
(If she has a shred of common sense, she'll choose the latter.)
"OK. Let's look at the official document from the school that shows the class info. If you don't have this, there's no way I can accurately help you."
Between the kid's incompetence and the parents arrogance and stupidity... That was definitely a pressure cooker of a situation.
My kudos to you for dealing with that so well!
"Ma'am, are you going to keep yelling at me or do you want me to help you?"
(If she has a shred of common sense, she'll choose the latter.)
"OK. Let's look at the official document from the school that shows the class info. If you don't have this, there's no way I can accurately help you."
Between the kid's incompetence and the parents arrogance and stupidity... That was definitely a pressure cooker of a situation.
My kudos to you for dealing with that so well!



- somethign I am workign on because that's not fair to anyone and it's worse than if I physically slapped someone).



), the second time she was on campus was when I was baptized into the LDS Church (yeah, not that smartest thing I did, but that is a topic for another thread, most likely in fratching), she stayed in a hotel on campus and we went to the food court a few times. The third time was when I moved out of USU and down to Salt Lake, once again because I didn't have enough space in my car and she offered to drive the truck over.
, did I mention she's been a landlord for a while).
Evil Thought of the Day-
"
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