Stupid Customer Complaints

[protege]

The only time I *don't* like being tracked, is when it's a bit pointless. I mean, is it *really* necessary to give my phone number and address for a 50-cent battery purchase at Radio Shack? However, if I'm buying something like a car, stereo, computer, etc. I can see why they'd need it. Maybe there are accessories, or service deals that I can use.

But, I find the woman's reaction hilarious. Why? Well, when I take the sports car out, just about *everyone* knows what I'm up to. There aren't many of those cars in town, and since it's on classic tags...it tends to stick out quite a bit

[Buglady]

We had one lady who used to come in early in the morning do her several times a week grocery shopping. When she would get to check out she would loudly announce "I REFUSE to pay for items if you scan the store card(to get the sale prices using a generic card number). I will not sigh up for a store card. I will not be tracked." I didn't have the heart to tell her to look up at the cameras or point out the fact that she always used a DEBIT card.

How did she think she would be tracked using the store's generic number??

(I just sign up for store cards in my cat's name - and for the bookstore cards, I take great pleasure in buying the most disparate items possible each time, to contribute my own little bit of variance to their demographic stats. Yes, there are women who buy cookbooks and physics books, a needlework magazine along with Bicycling and Scientific American Mind, romance novels one week and science fiction the next... )

[Setsunaela]

for the bookstore cards, I take great pleasure in buying the most disparate items possible each time, to contribute my own little bit of variance to their demographic stats. Yes, there are women who buy cookbooks and physics books, a needlework magazine along with Bicycling and Scientific American Mind, romance novels one week and science fiction the next... )

my purchases must mess with their demographic stats HUGELY then, because I buy all kinds of weird stuff all together at one time.. science fiction and fantasy, romance, a crime thriller, a stephen king book, some manga, D&D books, and a pretty purple girly diary were my last purchases.

[DerangedHermit]

as a slight OT
am I the only one who actually kind of likes that it's being tracked? Especially with Smith's when I was still going there because, at least the stores in Utah, would about once a month send out coupons for the items you purchased the most.

You're not the only one. My company just introduced these hand scanner devices around here (they call it Scan It), and the scanners randomly pop up with coupons based on your purchase history. I tried it in one of my company's stores that got it (since my store hasn't gotten them yet) and I ended up getting coupons for two things I would have bought anyways.

[Mr Hero]

I have just seen this commercial and it does mention at the bottom, that it excludes the Double Meat and the Premium.

One of the workers at the Subway I frequent tells the customers if the sub they are about to order is not one of the $5 footlongs. There's also a sign that says what sandwiches are not part of the deal.

This was the first thing I said when he first said that to me.
Me: I'm aware. It's on the sign, so I know.
Him: You'd be surprised at how many people get angry even though the sign is there.

[Mike Taylor]

WHY would anyone want to pay MORE for an item when they have the opportunity of getting it for LESS?

Beats me. When I sold Honda automobiles, I had a guy get upset because we had new cars on the lot for cheaper than some of our used ones of the same make and model.

[Geek King]

Beats me. When I sold Honda automobiles, I had a guy get upset because we had new cars on the lot for cheaper than some of our used ones of the same make and model.

This actually makes sense to me. There have been several autos where certain years held up remarkably well compared to earlier/later models, usually due to major modifications like engine changes, body material changes, or whatnot. But then, my dad and sister were big into restoring her old-style Volkwagon Beetle, and I got to hear their discussions over what wrecks to look out for at the junkyard.

[PepperElf]

as a slight OT
am I the only one who actually kind of likes that it's being tracked? Especially with Smith's when I was still going there because, at least the stores in Utah, would about once a month send out coupons for the items you purchased the most.

ooooo that sounds... like it could be fun.

i haven't signed up for a wegman's card yet... i'm just lazy and use mom's phone number. so you mean if i buy a bunch of weird stuff they might send her coupons for it?

the in me says... that's when i go and buy lots of condoms and stuff that mom would never even think about getting... just to have her get coupons.

but ... no i wouldn't do that to mom! not really

[AirHostess]

I was pulled into the Office as a passenger complained about me wearing too little make-up.

How dumb is that.

[LibraryLady]

I feel your pain. We all have our own most-hated customer/client/patron rant. Mine is "Well, there's a first time for everything, isn't there?" Always, this is said in a semi-sweet, semi- threatening tone. Sometimes, there is a flash of dull green in the hand while the Patron smiles like a crocodile.

In these cases there isn't a first time.

1) No, Ma'am. There are real reasons why I can't photocopy this whole book for you. First of all, it's far too fragile. Making a personal photocopy for you would destroy our copy. Whatever you say, your copy won't be preserving our copy. It will be denying others the use of what we have so that you can have it. Take notes!

2) Library regulations limit us to making 50 copies from any given book, Sir. Don't think you can ask for copies of pages 1-50 on Wednesday and come back on Thursday to order copies of pages 51-100 from a 100 page book. We aren't blind. We know who you are and we have decent memories. I can show you where to buy your own copy if you need it that badly.

3) Have you heard of Copyright Law? Librarians in general are very concerned with that for many reasons. If I did what you asked me to do for a $50 bribe, I'd not only expose the Library to huge potential fines, I'd be putting myself in danger of being fired. Your $50 to get a pirated photocopy of a book won't go very far in paying my bills. Even for an offer of my annual salary I wouldn't do it. Would you agree to paying me for the rest of my working life? I thought not.

Holy Bejayzus, people. There are things we just can't do! There must be things you just can't do in your jobs, either. Think about that before you attempt to corrupt me.

Bribes don't work. The very idea of a bribe is insulting to most ethical people. But, of course not being ethical, you wouldn't understand that, would you?

[TheTigress]

One of the workers at the Subway I frequent tells the customers if the sub they are about to order is not one of the $5 footlongs. There's also a sign that says what sandwiches are not part of the deal.

This was the first thing I said when he first said that to me.
Me: I'm aware. It's on the sign, so I know.
Him: You'd be surprised at how many people get angry even though the sign is there.

The exact same thing is true with my Subway. If we don't warn people ahead of time a bitch fit will ensue because people don't know how to read. It never fails.

**off topic** btw, Mr Hero, I LOVE your avatar! Zelda is my favorite game series of all time. (with OOT being my favorite game of all time).