Customer orders some drinks for himself and his wife.
SC: OK, I would like to open a tab.
Me: I'm sorry, but we don't do tabs here.
Tabs are a major pain in the arse. Nine times out of ten, the SC gets shit faced and leaves without completing their bill.
SC's Wife: It's OK, I've got cash. I'll pay.
SC: No! I'll just go use the ATM over there.
Me: OK, just so you know, it charges.
SC: I'm not bothered about that.
About a minute later, he starts shouting across the building to me, as I am serving other customers.
SC: IT'S NOT GIVING ME MY MONEY! IT'S NOT GIVING ME MY MONEY!
Me: I'll be over in just a second sir.
SC walks over to the bar, and slams a receipt down.
SC: SEE! IT SAYS AMOUNT REQUESTED £3O, AND IT NEVER PAID OUT ANYTHING! I AM STILL WAITING! THIS IS DISGUSTING! DISGUSTING! DISGRACEFUL! DISPICABLE!
Me: Sir, please lower your voice. Can I look at the receipt?
He throws it at me.
Me: OK, it says here it hasn't paid out because of insufficient funds.
SC: YOU SHOULD HAVE LET ME OPEN A TAB! THIS IS DISGUSTING!
Me: Sir, if you had opened a tab, how would you have paid for it with this card?
SC: DISGRACEFUL! MY WIFE AND I WERE GOING TO HAVE A NICE MEAL, BUT NOW WE'RE LEAVING! YOU HAVE RUINED OUR EVENING PAL!
He storms back to his wifes table. All I hear is his wife scream "OH GET A GRIP!"
I walk on to the bar. Guess who is there with his wive's money! I pushed a co-worker out of the way so I could get to him.
Me: *VERY cheerfully* What can I get you sir?!
SC: Can...can I order a meal please?
Me: Sure thing!
I was unbelieveably cheerful and polite towards him. He didn't know what to do.
Me: And enjoy your evening!!



This is the second time in a week something like this has happened.
SC: OK, I would like to open a tab.
Me: I'm sorry, but we don't do tabs here.
Tabs are a major pain in the arse. Nine times out of ten, the SC gets shit faced and leaves without completing their bill.
SC's Wife: It's OK, I've got cash. I'll pay.
SC: No! I'll just go use the ATM over there.
Me: OK, just so you know, it charges.
SC: I'm not bothered about that.
About a minute later, he starts shouting across the building to me, as I am serving other customers.
SC: IT'S NOT GIVING ME MY MONEY! IT'S NOT GIVING ME MY MONEY!
Me: I'll be over in just a second sir.
SC walks over to the bar, and slams a receipt down.
SC: SEE! IT SAYS AMOUNT REQUESTED £3O, AND IT NEVER PAID OUT ANYTHING! I AM STILL WAITING! THIS IS DISGUSTING! DISGUSTING! DISGRACEFUL! DISPICABLE!
Me: Sir, please lower your voice. Can I look at the receipt?
He throws it at me.
Me: OK, it says here it hasn't paid out because of insufficient funds.
SC: YOU SHOULD HAVE LET ME OPEN A TAB! THIS IS DISGUSTING!
Me: Sir, if you had opened a tab, how would you have paid for it with this card?
SC: DISGRACEFUL! MY WIFE AND I WERE GOING TO HAVE A NICE MEAL, BUT NOW WE'RE LEAVING! YOU HAVE RUINED OUR EVENING PAL!
He storms back to his wifes table. All I hear is his wife scream "OH GET A GRIP!"
I walk on to the bar. Guess who is there with his wive's money! I pushed a co-worker out of the way so I could get to him.
Me: *VERY cheerfully* What can I get you sir?!
SC: Can...can I order a meal please?
Me: Sure thing!
I was unbelieveably cheerful and polite towards him. He didn't know what to do.
Me: And enjoy your evening!!




This is the second time in a week something like this has happened.





What ever happened to personal responsibility?


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