I dealth with a sucky, irritating male customer this morning
my spiel: "I'm sorry, but the garage is reserved today, & I can only allow people on the event list to park. I'm sorry, but I cannot allow anyone else to park because there are no other parking spots for anyone else. I have to follow department regulations."
sucky male customer *apparently driving a car costing more than $20,000*: smc
me: me
me: "Hi, how may I help you?"
smc: *abruptly tells me* "I'm here to see Mr. Nossa"
me: my spiel
smc: *bangs on the side of his car with his hand*: "This is not a $20,000 car"
me: *Ok, that's nice. But you still cannot park in the gararge. You still have to find other parking*
me: "I'm sorry, but I cannot break the rules"
smc: *very irritated*: "So you cannot let me in"
me: "No, I'm sorry, I cannot"
He backs up & drives off in a hurry. He drove across the street to meter parking. Could not find any spots & exited that lot in a hurry.
my spiel: "I'm sorry, but the garage is reserved today, & I can only allow people on the event list to park. I'm sorry, but I cannot allow anyone else to park because there are no other parking spots for anyone else. I have to follow department regulations."
sucky male customer *apparently driving a car costing more than $20,000*: smc
me: me
me: "Hi, how may I help you?"
smc: *abruptly tells me* "I'm here to see Mr. Nossa"
me: my spiel
smc: *bangs on the side of his car with his hand*: "This is not a $20,000 car"
me: *Ok, that's nice. But you still cannot park in the gararge. You still have to find other parking*
me: "I'm sorry, but I cannot break the rules"
smc: *very irritated*: "So you cannot let me in"
me: "No, I'm sorry, I cannot"
He backs up & drives off in a hurry. He drove across the street to meter parking. Could not find any spots & exited that lot in a hurry.
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