nothing is good enough

[vacation_rentals_suck]

Guest: yea Dave, I saw the rates had lowered online and was wondering if I could get the lower rate

Me: ok let me check with my manager

I check

Me: ok sir, my manager did approve that and I lowered you to the current rate

Guest: what about my return renter discount?

Me: well I can give you the lower rate but no discount

Guest: I dont consider that much of a deal then, Dave

Me: we agreed to lower your rate

Guest: yea but you gave me a discount before and now you're taking it away from me

Me: right but you got the lower rate and its still less than you paid

Guest: I want the discount too

Me: no discount on this rate, sir, I am sorry

Guest: that is not fair, Dave., that in this economy, you would do that...that is downright dirty.

Me: sorry sir

Guest: Well cant the owner be contacted

Me: no sir

Guest: well that is not fair........I want it noted that I am taking this but I am very unhappy about it and I wont be using you people again. I had to jump through hoops to get the discount to begin with. If I hadnt asked for it, the girl would have let me pay the full rate so really I ought to be compensated for that with some free bikes or something.

Me: you want compensation because you had to ask for a discount?

Guest: yes

Me: no way, sir

Guest: dont you take that tone with me

Me: sir, I am sorry but that is silly

Guest: boy, if I was there right now, I would kick the shit out of you

Me: (laughing) well good thing you're not here CLICK

[Broomjockey]

Whoa. Two people asking for their repeat discount on top of a rate drop a couple weeks apart. Idiots really do flock together.

[Nurian]

What a complete asshat. Can he really get away with the threat of physical violence?

[Wade]

So, does that mean since I paid $200,000 for a house in 2006 that's only worth about $110,000 now I can get the difference back to me? Frickin' sweet!

[Jack Doe]

Guest: boy, if I was there right now, I would kick the shit out of you

Me: (laughing) well good thing you're not here CLICK

One reason I love working for Awesome Cable Company.

"Sir, could you repeat that?"
*Customer repeats threat*
"Thank you, sir. Be advised, all of our calls are recorded and this will be forwarded to local law enforcement. Have a great day."

[MoxisPilot]

I'd really like to know why people who can afford a vacation have the nerve to weild the "Bad Economy" card.

Money to go on vacation =/= entitlement for more concessions because of a bad economy.

[taxguykarl]

Since when is checking a website and making a phone call (even a toll call) "jumping through hoops"?

[Polenicus]

I'd really like to know why people who can afford a vacation have the nerve to weild the "Bad Economy" card.

Money to go on vacation =/= entitlement for more concessions because of a bad economy.

I've noticed it's almost epidemic in VR's posts. If I were working VR's job, I would have been fired by now, because I would have snapped. Every time someone pulled out the economy card, I'd go straight to: "I'm sorry sir, I know the economy is tough... *tappety tappety*... there, I've cancelled your reservation and made a note that you're not able to afford our rates, and refunded your deposit. Thank you and have a nice day! *CLICK*" regardless of what they ask for. They could be asking for moist towellettes... *BAM*, cancelled.

[CrazedClerkthe2nd]

This isn't just vacationers, at my games store I've had people get angry when two discounts can't be used together, even though the deal they get is great with just the one discount.

[arete85]

Interesting...

The effect his use of 'use the peon's name against them as a calming/forceful Jedi-style tactic' worked against him this time.

He sounds like Hal!

"I'm afraid I just can't accept what you're offering me, Dave."
"You must understand that I'm Speeeechyuuuul, Dave".
Hehehe.

[jerkface11]

We had the HAL conversation last month.

[MoxisPilot]

I've noticed it's almost epidemic in VR's posts. If I were working VR's job, I would have been fired by now, because I would have snapped. Every time someone pulled out the economy card, I'd go straight to: "I'm sorry sir, I know the economy is tough... *tappety tappety*... there, I've cancelled your reservation and made a note that you're not able to afford our rates, and refunded your deposit. Thank you and have a nice day! *CLICK*" regardless of what they ask for. They could be asking for moist towellettes... *BAM*, cancelled.

Your evil is a special kind.

I'm sending you my BEST cookies.