My question would be: Why wasn't he happy? He got what he wanted, just had to wait an extra, what - two minutes max, to do it in 3 transactions instead of one.
It just proves the point that no good deed goes unpunished. Whenever you try to help and find a solution, they STILL find a way to piss and moan about it. It's so much easier to stick to the rules for assholes like that.

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I'm sooo jealous (we're still using paper checks - yipe)
We have restrictions on certain cold medicine, for example, and we cannot sell more than that. Even if the customer whines/begs/shouts/pleads.
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