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I WATCHED you steal that coupon!
When i was 16 i worked for a major retailing company with my best friend. This day our store had a special preferred customers coupon that was mailer-only, sent to guests who had store credit cards.
After her shift ended my best friend, who had a company credit card, got in line and used her coupon.
As i'm completing her transaction she looks to the side and i watch some psycho woman sneak up behind her and snatch the flier her coupon had been in, thinking she'd just grabbed my friend's coupon!
I told my friend but she shrugged since there was no coupon left in it anyway and went home.
Lo and behold, about 20 minutes later that same woman came to my register.
PW: Psycho Woman
Me: sixteen year old version of myself.
CM: Cool manager
PW: *throws the flier down at me* Here's my coupon. $10 off.
Me: *furious but pretending to search the flier* i'm sorry but there doesn't seem to be any coupon here.
I was hoping she had enough of a conscience to leave it at that.
PW: *begins acting huffy and entitled* WHAT? This is what i got in the mail!!!! Your store sent it to me like this! It's not my fault your store didn't send me the right coupon BLAH BLAH BLAH mruahahh.
Me: This was a mail in only coupon ma'am. It was only sent to specific guests.
PW: I know! And it was sent to me! This is ridiculous!!!!!
I'm shaking with anger dying to call her out on this and get a brilliant idea. I turn the flier over to the side with the name and address of my best friend.
Me: Susan McFly
123 Fake St.
USA, US, 99999?
Me: Tell you what i'll do ma'am, just let me see your ID and I'll apply this coupon for you right away.
PW: mumble mumble *panic*....well....well....actually MY SISTER gave me this coupon. YEAH. MY SISTER. And she gave it to me just like this! You sent her the flier without the coupon and she said i could use this today!!
That was it. I'd had enough. It was time to shut down this scammer.
Me: Alright ma'am let me just speak with my manager and we'll see what we can do.
I ran back to the office and explained to my manager how i'd watched her steal my friend's flier and try to pass it off as her own. She was just as angry as I was. She went back out with me.
CM: What seems to be the problem here?
PW: This is the coupon my sister got in the mail but she (looking at me) says I can't use it!!
CM: *picking up the flier and looking at the address* Well you see, Susan McFly is actually an employee here. Can you explain to me how you got this?
PW:........
PW:.......
PW:.i...that's...what... well...that's what my sister told me. I'll just pay..........
She quickly handed the money to me and ran off.
SERIOUSLY? SERIOUSLY. I'M eight years older with eight more years of retail experience and this STILL makes me shake with anger.
After her shift ended my best friend, who had a company credit card, got in line and used her coupon.
As i'm completing her transaction she looks to the side and i watch some psycho woman sneak up behind her and snatch the flier her coupon had been in, thinking she'd just grabbed my friend's coupon!
I told my friend but she shrugged since there was no coupon left in it anyway and went home.
Lo and behold, about 20 minutes later that same woman came to my register.
PW: Psycho Woman
Me: sixteen year old version of myself.
CM: Cool manager
PW: *throws the flier down at me* Here's my coupon. $10 off.
Me: *furious but pretending to search the flier* i'm sorry but there doesn't seem to be any coupon here.
I was hoping she had enough of a conscience to leave it at that.
PW: *begins acting huffy and entitled* WHAT? This is what i got in the mail!!!! Your store sent it to me like this! It's not my fault your store didn't send me the right coupon BLAH BLAH BLAH mruahahh.
Me: This was a mail in only coupon ma'am. It was only sent to specific guests.
PW: I know! And it was sent to me! This is ridiculous!!!!!
I'm shaking with anger dying to call her out on this and get a brilliant idea. I turn the flier over to the side with the name and address of my best friend.
Me: Susan McFly
123 Fake St.
USA, US, 99999?
Me: Tell you what i'll do ma'am, just let me see your ID and I'll apply this coupon for you right away.
PW: mumble mumble *panic*....well....well....actually MY SISTER gave me this coupon. YEAH. MY SISTER. And she gave it to me just like this! You sent her the flier without the coupon and she said i could use this today!!
That was it. I'd had enough. It was time to shut down this scammer.
Me: Alright ma'am let me just speak with my manager and we'll see what we can do.
I ran back to the office and explained to my manager how i'd watched her steal my friend's flier and try to pass it off as her own. She was just as angry as I was. She went back out with me.
CM: What seems to be the problem here?
PW: This is the coupon my sister got in the mail but she (looking at me) says I can't use it!!
CM: *picking up the flier and looking at the address* Well you see, Susan McFly is actually an employee here. Can you explain to me how you got this?
PW:........
PW:.......
PW:.i...that's...what... well...that's what my sister told me. I'll just pay..........
She quickly handed the money to me and ran off.
SERIOUSLY? SERIOUSLY. I'M eight years older with eight more years of retail experience and this STILL makes me shake with anger.
I wonder if she walks funny with balls that big.
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