S/O In This Economy...

[MiddleofNowhere]

Didn't want to threadjack, but all the 'economy' threads were fresh in my mind when this lovely interaction happened this weekend.

MoN - MiddleofNowhere, retail slave
EW - Entitled Whore (who wanted a 'deal')

It was BUSY yesterday afternoon (just like it had been BUSY all weekend) and I noticed a lady checking out some of my new spring jackets.

MoN - 'Howdy! I see you're checking out the new Spring Jackets, aren't the colors awesome?'
EW - *lackluster* 'They're ok'
MoN - 'Well, if you need a size or have a question, just let me know' (steps over to straighten up some other jackets - I could tell by her reaction that she was needing some time or just wasn't in the mood to be sold to)

A few minutes later, EW walks up to me with same jacket in her hand...
EW - 'Excuse me, ummm...*looks pointedly at my name tag* MiddleofNowhere'
Now, like Irv, I get annoyed when someone uses my name that I've not had a proper introduction to, but okay...
MoN - 'Yes, ma'am. You have a question?' *smiling*
EW - 'I was wondering when these jackets were going on sale'
MoN - 'Oh, well these are new, just arrived last week'
EW - 'Did I ask if they were new? I asked WHEN they were going on sale' *expectant look*
MoN - 'Well, actually ma'am. Those coats probably won't go on sale, unless the color is discontinued.' *this is a BIGNAMEBRAND which has price protection on their product. I mark it down, I could lose the authorization to carry this brand* But, the coat is an excellent value. It's full waterproof and breath...'
EW - *interrrupts* I'm suprised you have *that* attitude. In this economy, EVERYTHING is marked down. FINE!' *she throws down coat and stomps off*
MoN -

Best part? 22 minutes later, I sold that exact coat to another customer who didn't even look at the price. Take that, 'economy bitch'!

[Jester]

EW - 'Did I ask if they were new? I asked WHEN they were going on sale'

Did I ask for your bitchy attitude? No, I did NOT.

EW - *interrrupts* I'm suprised you have *that* attitude. In this economy, EVERYTHING is marked down.

Apparently, it isn't.

And somehow, I am not surprised that in this or any other economy, you have that attitude. Nor am I surprised that you, like so many other people, are using the current economy to try to rip companies off. What the fuck makes you think that stores are there to make your life and finances better? They're not. They're businesses. They are there to make money.

And if you want to be a harpy cow and not spend your money at this store, fine by us. We don't want your business OR your lousy attitude!

(I am so glad I don't work in retail.)

[jjllbb]

EW - 'I was wondering when these jackets were going on sale'
MoN - 'Oh, well these are new, just arrived last week'
EW - 'Did I ask if they were new? I asked WHEN they were going on sale' *expectant look*

duh. If something just came out obviously it's not going on sale very soon. You did answer her question. What a jerk.

[Ironclad Alibi]

EW - 'I was wondering when these jackets were going on sale'
MoN - 'Oh, well these are new, just arrived last week'
EW - 'Did I ask if they were new? I asked WHEN they were going on sale' *expectant look*

Could've said, "Well, they're on sale right now, for the marked price. They are not discounted, nor will they be in the foreseeable future."

[Wingates_Hellsing]

I'm torn between rapture at the image of her face if given that response and even more rapture at the image should she figure out that it's an insult. Given her apparent intelligence level, it could go either way...

[Dave1982]

(I am so glad I don't work in retail.)

Are you sure? Based on posts by you and other bartenders here, working at a bar doesn't sound much better!

[BethB]

Q-"when are they going on sale??"
A-Winter!!

[SG15Z]

EW - *interrrupts* I'm suprised you have *that* attitude. In this economy, EVERYTHING is marked down. FINE!' *she throws down coat and stomps off*

It is?! You sure? Because I've seen a lot of prices go up, not down. Where have you been lady?

I'm so glad I haven't gotten a "In this Economy..." line yet. Though I'm sure I'll get it eventually.

[protege]

And if you want to be a harpy cow and not spend your money at this store, fine by us.

Exactly. So she doesn't spend her money there. Big effing deal. There are about 500 more customers that will.

[jerkface11]

She should try to buy ammunition if you can find it it's outrageous.

[Amethyst Hunter]

Are you sure? Based on posts by you and other bartenders here, working at a bar doesn't sound much better!

Difference is, Jester works with kickass coworkers and kickass bosses, all/most of whom have his back. So he can just about pitch any SCs out on their entitled behinds if they try to pull attitude.

Most retail slaves don't have that luxury, unfortunately. (Personally I'm for beheading the suckiest ones, but somehow managers never seem to like it much when I suggest this to them... )

[Skeksin]

<sharpens executioner axe>

[Peppergirl]

Could've said, "Well, they're on sale right now, for the marked price. They are not discounted, nor will they be in the foreseeable future."

Shoulda-woulda-coulda

Regardless, there's no excuse for the customer talking to the OP that way when he was simply trying to do his job and answer the Q professionally and politely.

Perhaps the OP was going to continue on and get to the point you made, but the F-ing BITCH of a customer had to be, well a BITCH, and go off on her EW filled RANT about the economy.

[wraiths_crono]

hmm I love economy speeches... I got one: cu thinks I should lower my repair prices because of the economy: my answer: even at my $50/hr for repair work I still beat out all the other repair shops for about 20 miles (and yes I did some phone calls and checked, like to keep semi-competitive)

[PepperElf]

Personally I'm for beheading the suckiest ones, but somehow managers never seem to like it much when I suggest this to them...

now i have the "Headless Waltz" playing in my head