I wish I could say I found greener pastures in the Receptionist field but I got more shit there than I ever could have as its a Receptionists job to diffuse arguments that occur in the lobby.
My manager, however, didn't take shit.
I remember getting told off by a female breeder because her new litter of puppies had been mislabeled as "poodles" instead of "MINIATURE poodles." and how the vet clinic had gone to 'hell' once VCA took over. I tried to rationalize that for one: I didn't know how things were run prior to the company taking over and that I was not the one who implemented such changes -- however, I'd make sure that all the pets files were changed to the correct breed. This seemed to make her happy until I asked her to verify her address with me.
"but I was here just last month!"
"We just changed our computer system and I just want to verify all your information is correct -- I wouldn't want to cause you any more hindrances due to missinformation."
---
Oh man, she went off on another raving tangent the MOMENT my manager came into the office. I could tell he was already very displeased as he was already two shades of red.
He walked straight up to her, pulled her into a small room off the side and proceeded to chew her a new one. Ten minutes later, he pulls me aside and says:
M: Demise, do me a favor and pull up this old hags files-- I am sick and tired of her crap. All she ever does is come in here and 'bitch,bitch,bitch.' Make photocopies of everything, stick it in a manilla folder and make sure she doesn't spend more than five minutes outside in that lobby.
Me: Is she finally leaving?
M: Oh hell yes, I am FIRING HER ASS.
After that, she wasn't allowed through our doors, even when the old clinic's doctor retired.
My manager, however, didn't take shit.
I remember getting told off by a female breeder because her new litter of puppies had been mislabeled as "poodles" instead of "MINIATURE poodles." and how the vet clinic had gone to 'hell' once VCA took over. I tried to rationalize that for one: I didn't know how things were run prior to the company taking over and that I was not the one who implemented such changes -- however, I'd make sure that all the pets files were changed to the correct breed. This seemed to make her happy until I asked her to verify her address with me.
"but I was here just last month!"
"We just changed our computer system and I just want to verify all your information is correct -- I wouldn't want to cause you any more hindrances due to missinformation."
---
Oh man, she went off on another raving tangent the MOMENT my manager came into the office. I could tell he was already very displeased as he was already two shades of red.
He walked straight up to her, pulled her into a small room off the side and proceeded to chew her a new one. Ten minutes later, he pulls me aside and says:
M: Demise, do me a favor and pull up this old hags files-- I am sick and tired of her crap. All she ever does is come in here and 'bitch,bitch,bitch.' Make photocopies of everything, stick it in a manilla folder and make sure she doesn't spend more than five minutes outside in that lobby.
Me: Is she finally leaving?
M: Oh hell yes, I am FIRING HER ASS.
After that, she wasn't allowed through our doors, even when the old clinic's doctor retired.
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