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It's my fault the card reader won't work, and that I lack the skill of mind-reading

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  • It's my fault the card reader won't work, and that I lack the skill of mind-reading

    So today I'm cashiering in the pits of hell when a few different women come together to my lane and unload all their stuff on the belt. Mind you, everything was smashed together with no breaks or dividers. I ring up 200 dollars worth of merchandise and give the woman her total. They all look at me in horror, like I've suddenly grown two heads.

    "Wha? How? Did you ring everything up together?? I only had the shoes!!"

    Yep, it was only the very first item I scanned that was hers. She somehow neglected to notice that I scanned 200 dollars worth of merchandise.



    So I start voiding everything off, except for the shoes and give her her new total. Then of course the card reader won't work. At one point she presses the wrong button and has to start over. Each time she had to start over she was putting on a show of making huge exasperated sighs. Then she'd tap buttons and shoot me those "Um, okay, WTF?!" looks when it wouldn't work. And hold her hand out in that 'Um, hello?" gesture.

    Then the lady who was next in line (who wasn't with the woman's group) said to her, "You know, it's not YOUR fault, but it's funny how they said this lane woul be the fastest, and...(looks up at me) well, look at how it ends up."



    Lady, how on earth is it my fault that these broads don't know how to use a fucking divider, speak up, or pay attention? How is my fault that the card reader works like shit? And that she accidently cancelled the transaction by hitting the wrong button and I had to have her start over again? Please tell me. I just stared at her for a moment, amazed. We had ourselves a little staredown there for a minute.

    There is the possibility that the first lady DID tell me that she only had the shoes, since my ears are currently filled up so that I'm half deaf. However, she still should have freakin' been observant enough to see that I was ringing up everything (200 bucks worth of crap) and to stop me before I had EVERYTHING bagged.

  • #2
    But, your supposed to be psychic and know that she only had shoes.

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    • #3
      Almost the same for me a couple of weeks ago. Customers can put the card in while I'm scanning, but I don't know if it has read the card until I hit total. The customer, if paying attention, however, can tell it didn't read because it still says "please insert card".
      ME, after scanning & totalling: Oh, it looks like it didn't go. Sorry, could you try again?
      SC--to her daughter: Well, if they would TELL ME THAT...
      daughter: Mom, it's not their fault, it's the machine
      Exactly; it's not my fault the woman can't read. And you know, I'm pretty sure she never even responded to my "hi".
      "Is it hot in here to you? It's very warm, isn't it?"--Nero, probably

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      • #4
        Me: "Well, then Ma'am, you can try your luck at the other registers, cuz I'll be damned if you're ringing up here."


        Yeah, I'm a dick.

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        • #5
          Gotta love when customers mix merchandise. Tonight I had a woman slide a set of blinds all the way up to my scanner, even though I was only half-done scanning groceries for my current customer. I basically had to shove them right back so that the belt could keep moving. The SC slid it up because, well, the blinds were long and she's a SC.
          A lion however, will only devour your corpse, whereas an SC is not sated until they have destroyed your soul. (Quote per infinitemonkies)

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          • #6
            People like that wait till after you've done what they don't want you to do & then have the nerve to be mad at you for it. It's called communication. It's not like we have Mr. Spock on staff ya know...lol.

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            • #7
              This lady was a SC because she did not notice that you had rang up $200 of merchandise. However, couldn't you have just voided the shoes and make her go after her friend...that way, she would've had to wait to get her purchase?
              "I'm still walking, so I'm sure that I can dance!" from Saint of Circumstance - Grateful Dead

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              • #8
                Quoth friendofjimmyk View Post
                This lady was a SC because she did not notice that you had rang up $200 of merchandise. However, couldn't you have just voided the shoes and make her go after her friend...that way, she would've had to wait to get her purchase?
                Nah I like the making her wait part.

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