Guest: Yea Dave, I am here now and was turned away from the pool at the park
Me: ok well I do see that there is a pool in the community where you are
Guest: I dont like that pool. I want to use the one by the park
Me: unfortunately, that pool is owned and operated by another agency and they only allow their guests to use it
Guest: why wasnt this explained to me?
Me: well you have pool access
Guest: but I want the park pool
Me: I am sorry but you cant use that pool
Guest: we drove over 1000 miles to swim in that pool and we find out we cant use it....I want my money back
Me: I cant give you a refund
Guest: no you listen to me, Dave. What you are doing is illegal and I will go all the way to the supreme court if I have to. I was lied to.
Me: how so?
Guest: because I was told I had a pool
Me: you do have a pool
Guest: that little rinky dink thing is not a true pool....if I cant swim in the other pool, I may as well go home. I intend to sue if I am not given every penny back along with a formal apology letter from your general manager
Me: I can let you speak to the manager
The manager very politely told the guy to pack sand. He gets no money back and he said he is calling his lawyer. He left and went home because he couldnt use the pool he wanted.
Me: ok well I do see that there is a pool in the community where you are
Guest: I dont like that pool. I want to use the one by the park
Me: unfortunately, that pool is owned and operated by another agency and they only allow their guests to use it
Guest: why wasnt this explained to me?
Me: well you have pool access
Guest: but I want the park pool
Me: I am sorry but you cant use that pool
Guest: we drove over 1000 miles to swim in that pool and we find out we cant use it....I want my money back
Me: I cant give you a refund
Guest: no you listen to me, Dave. What you are doing is illegal and I will go all the way to the supreme court if I have to. I was lied to.
Me: how so?
Guest: because I was told I had a pool
Me: you do have a pool
Guest: that little rinky dink thing is not a true pool....if I cant swim in the other pool, I may as well go home. I intend to sue if I am not given every penny back along with a formal apology letter from your general manager
Me: I can let you speak to the manager
The manager very politely told the guy to pack sand. He gets no money back and he said he is calling his lawyer. He left and went home because he couldnt use the pool he wanted.


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