I don't mind if someone asks if we offer a senior discount, but I hate hate hate when they take personal offense when I say we don't as if we have some obligation to offer one.
In the view of Upper Management, if we offered seniors a discount that would just open the floodgates for every other group that decides they deserve a discount too.
I mean, since when is any company required to offer any type of discount to anyone?
In the view of Upper Management, if we offered seniors a discount that would just open the floodgates for every other group that decides they deserve a discount too.
I mean, since when is any company required to offer any type of discount to anyone?

I mean, come on! Like i would KNOW what other branches do! Those people (the customers), imo, are liars trying to scam me to do something illegal or against bank policies. I hate getting into trouble because of what other branches do!
They, naturally, said to get another tender type. So, 30 min later, here she is up at the register again. Tries to get me to let her use the CC again. Then she tried this, "Well, I can call my father and you can talk to him." Ri-i-i-i-ght. Do I look like I was born yesterday? Then turns out she had cash anyway.
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