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  • Another Cruising SC

    My husband reminded me of this one the other day and I wanted to share it with you all.

    A little while after we got married my husband went out to another ship and I stayed home since they couldn't get me on the same boat. Because of his rank onboard, he is allowed to sign people on for $15/day, as long as that person stays in his cabin. While I was on I had full passenger privilege (important for story), which was great because I could use the casino and eat in the dining rooms instead of the buffet.

    Anyway, my husband knew some people who ran the tours desk, so he arranged for us to go on a snuba diving tour (like scuba, but easier for us beginners). I went as a passenger (and paid full passenger price) and they arranged for my husband to go as the crew escort. Every tour has at least 1 crew member with it. This is to ensure that A) the tour guides are doing what they should and B) that all the passengers make it back to the ship. The crew escort has to fill out a form about how everything ran. This is standard practice. I had an incident when I was a tour escort in Florence where the tour guide told the bus driver that everyone was there and we could go 5 minutes early. Had I not stopped them, the 2 passengers that were clearly visible a block away headed towards us would have had no way to do the 2 hour drive back to the port. See - we're needed.

    While we were waiting to depart my husband was answering some questions for a passenger and said 'don't worry I don't want to miss my tour either'. Another passenger overheard and started in on my husband about how crew shouldn't be allowed on the tours and that he had taken a place away from a paying passenger. My husband explained the concept of tour escorts to this AHole, explaining more than once that the spot he was in was not nor would it ever have been open to passengers. It took 5 or 6 tries before he begrudgingly allowed him to get back to helping herd the sheeple off to their tours.

    To top it off at the end of the cruise there was a formal complaint from him stating that crew should not be escorting tours, instead that those spots (which are not saleable) should be sold to passengers.

  • #2
    While I'm fairly certain that nothing came from that complaint, I would like conformation.

    Was there any change because of that complaint?
    Low lie the Fields of Athenry/ Where once we watched the small free birds fly/ Our love was on the wing/ we had dreams and songs to sing/ It's so lonely around the Fields of Athenry

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    • #3
      Quoth CruiseShipGirl View Post
      Another passenger overheard and started in on my husband about how crew shouldn't be allowed on the tours and that he had taken a place away from a paying passenger.
      You know, if SC was himself missing the tour because there wasn't a slot available, I would understand. He'd be wrong, and the complaint would be stupid and invalid, but at least I could understand. But what is this guy, some sort of "Passenger Rights" advocate? Or does he own stock in the cruise line and want to maximize profits? Seriously, why the heck would he even care? Some SCs take the whole adversarial customer vs. worker thing WAY too far.

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      • #4
        Quoth Andrew B. View Post
        While I'm fairly certain that nothing came from that complaint, I would like conformation.

        Was there any change because of that complaint?
        Nothing came of it, besides a good laugh from the crew. Plus, the passenger never had my husband's name since crew are in their street clothes on tours and don't need to wear their nametag (although my husband had no uniform and never had to wear a nametag)

        As of 3 years ago when I left, crew still went on tours. I can't imagine why it would ever change.
        Last edited by CruiseShipGirl; 05-23-2009, 01:13 PM.

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