Quoth Jetfire
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Shpeshul Shnowflake Funeral Home (epic)
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A lion however, will only devour your corpse, whereas an SC is not sated until they have destroyed your soul. (Quote per infinitemonkies)
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I'm feeling pretty good about life at the moment.
I didn't do much in dealing with this. I went to my immediate boss, a normally sweet lady but with a Mama Bear streak a mile wide, and laid out everything that had happened from start to finish in this incident. Then I returned to my desk and covered my head.
Long version short, it was quickly agreed by the higher-ups that they were going to take full responsibility for everything that happened, and wouldn't be going behind us on stuff like this anymore, etc., so forth, so on. (Nice guys and I didn't feel any real threat from them, but it's still nice to have it said.) So I returned to my work none the worse for the wear, really.
Good thing since fifteen minutes later, the funeral home called and refused to pay for the paid ad that was put in Sunday. (I'm not exactly sure why, other than that they just weren't happy with what was run.)
I don't know the resolution of that yet (after all, that's all out of my hands and being handled by the higher-ups who permitted all this) but, while I do genuinely like my bosses and I know they're realizing real fast they messed up bad, I am somewhat enjoying watching them twist in the wind on this one."Maybe the problem just went away...maybe it was the magical sniper fairy that comes and gives silenced hollow point rounds to people who don't eat their vegetables."
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Wow. Manipulating a grieving widow to cover up their own mistake. That's low. That's Mariana Trench low.
It's tempting to tell others never to patronize businesses like this, but that whole 'professionalism' thing gets in the way.Ah, tally-ho, yippety-dip, and zing zang spillip! Looking forward to bullying off for the final chukka?
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Using customer suckyness
When the funeral home tries that again, maybe you could tell the person who calls that the funeral home did not do thier job right, that you were more than willing to supply your fax logs to the customer so they can demand a partial refund from the home.
Do that a couple of times and you know that sooner or later that a really sucky person will come along who will see it as a chance to get a *FREE* funeral (they are expensive) and make life for them a living hell for a change.
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Quoth auntiem View PostAs much as I like this idea - and then secretly hope that the are stubborn enough to not pay... Wouldn't this hurt the poor unsupecting people who chose this funeral home?
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That funeral home needs to get it's shit together for one and stop foisting all the blame on others when they are to blame for their own mistakes. I can't believe that they lied to the widow about their screw-up. I thought the funeral homes were supposed to be the ones making sure the obits went out in time for the paper, not the bereaved. ETA: I hope there's a way you can stop doing business with that funeral home if they refuse to pay.Last edited by tropicsgoddess; 05-28-2009, 11:30 PM.I don't get paid enough to kiss your a**! -Groezig 5/31/08
Another day...another million braincells lost...-Sarlon 6/16/08
Chivalry is not dead. It's just direly underappreciated. -Samaliel 9/15/09
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