Stupid magazine lady

[Amalthea]

I got this phone conversation the other night.

SC: Do you know what Writer's Digest is?
Me: Yes. It's a writer's magazine.
SC: No, I mean, do you know what's in it?
Me: It has articles on writing, editing, and getting published, that sort of thing.
SC: And do you know how much it costs?
Me: I don't right off hand, let me check.... it's $5.99.
SC: Okay. Do you know anywhere that would sell it besides <your bookstore chain>?
Me: Sorry, ma'am, I don't. Anywhere that carries magazines will have a chance of carrying it.

Okay WTF? You want me to give you info on this and then tell you where to buy it besides from me?!?

[georgiab]

Then why didn't they just call the place they intend to purchase the magazine instead of wasting your time.

[Luna]

It's so sad, but I'd get that at B&N all the time. They'd call - ask for a book, have me see if it's in stock, check the price and then they'd ask if I knew if Borders carried it. Gee, I don't know, why don't you farking call THEM dumbars?

[Kiwi]

I used to get that all the time at the craft store, people would ask me all sorts of information and tips/hints for a product then bulk at the price and ask me where they could get it cheaper.....

then had the gall to get angry when I told them "Im sorry but Im not going to give away business to the competition"


apprently it wasnt good customer service.....for "customers" who werent actually giving me any custom...

[DesignFox]

You gotta love that. Like I want to send you to my competitor, after you made ME do all the work. I don't work for FREE you know!!!!! Asshats.... And then everyone wonders- "what happened to Store X? That used to be such a great place..." Yea, for you to come in, get free knowledge and advice, and then buy it at the crappy store just because they had it for a buck less. You get what you pay for in both product AND service! Why is it so hard for people to realize this?