The SC who discovered the doorbell (very ranty)

[customersruinmylife]

The pub has a doorbell, but it is hidden so that it can only be used by employees who wish to get in on the morning.

I may have ranted about this guy in a thread before, but I'm going to again. I just refer to him as Old Man.

Some days of the week, I am at the pub two hours before it opens so I can let the cleaners in, do a stock take, let in deliveries, you know, things like that. Old Man will show up the second I unlock the door to let myself in. I don't know where the fuck he comes from, but the second I click that lock, he is there trying to get in. He knows what time we open, due to the fact he is in there drinking every. single. day. So why the fuck does he try and get in?

Old Man will then circle the pub for two hours. It doesn't matter what the weather is like, he will continually walk past, staring at me, giving me evil looks for not letting him in. He doesn't seem to get the fact that there could be a hurricane out there for all I cared, and I STILL wouldn't let him in. There is also a pub that opens early down the road. I don't get why he just doesn't shelter in there until we open.

As he circles the pub, he will look for other ways to get in. He once tried entering through the cellar when I had the doors open to let a delivery in. One day, while a cleaner was cleaning the garden, he saw that she had left the fire exit door open behind her. Old Man SPRINTED across the garden to try and get in. A cook spotted him and slammed the door just as he was a couple of metres away from it. Old Man then pressed his face against the glass. Cleaner then went apeshit because she had just cleaned those windows.

After giving up looking for ways to enter the pub before we open, he spends the last half hour at one of the entrances. He just stands there, staring at us. The cleaners are busy, me and the cook are busy unloading boxes, and he just looks at us, shaking his head as if we are just sitting around having a coffee.

Fifteen minutes before open, a co-worker will appear. Co-worker will ring the doorbell to get my attention. Old Man has now discovered where the doorbell is. Old Man will also rant at co-worker about how long he has been stood there and how unfair it is that he hasn't been let in.

I have been working at the pub for four months now, and I have been dealing with this Old Man every single morning. I am now tired of him. I have been trying to find ways to annoy him on purpose, like unlocking all the pub doors reeeeeaaaalllly slowly, and then opening the door he is stood at last. One day I pretended the key got stuck in the lock. The look of panic on his face was hilarious. Another thing he will do that really annoys me, is that when I go to unlock his door, he will YANK it open, while I am still holding on to the handle.

So, now you get the jist of how annoying Old Man is. Let's fast forward to yesterday.

It's five minutes before we open, and I have everything done. I am discussing what to do about a broken toilet in the gents with a cleaner, when I hear:

DING DONG! DING DONG! DING DONG!

I look. Old Man is ringing the doorbell repeatidly! I storm up to the door and unlock it. He attempts to yank the door open, but I pull the door back so it is open just a crack.

Me: Yes?
Old Man: You're not doing anything. I want in.
Me: It's only five to the hour. We don't open for five minutes.
Old Man: But you're not doing anything.
Me: Doesn't matter. We're not open.
Old Man: That's ridiculous.
Me: No, what I find ridiculous is you ringing our doorbell. We are not here to be summoned like that! You know what time we open, you are here at the same time every day. Please understand that I will never, EVER open these doors a minute before I have to.
Old Man: There's no need to be rude.

I just shut the door and locked it. I made myself a coffee and opened ten minutes late. No other customers were waiting, so I thought I'd teach him a lesson. When I did let him in, he reacted like nothing happened, and spoke to me really cheerfully.

Old Man: Good morning!

I think he was trying to make me feel bad. But I know he will be back at the same time tomorrow, and the cycle will start all over again.

[candyshopgirl]

Me thinks its time to report him to the police. I'm sure that hanging around a store hours before its open is illegal. I called the police on some teenagers when I worked at a gas station.It was midnight and they wouldn't leave the parking lot. They sit there for at least an hour and I wasn't about to leave by myself.

[customersruinmylife]

The problem is that the pub is on one of the main streets in town. I can't exactly have someone arrested for walking up and down the street. Although if I catch him in the cellar again, I will!

[ArcticChicken]

Yay for loitering charges!

[blas]

Wow. Talk about desperate.

In my opinion, since I've dealt with entitled people like that before, it doesn't matter if somewhere else is open. They go where they want to go. Some of the biggest EWs at the gas station I worked at always bitched and whined about prices or policies, etc etc, yet still showed up every single day (some of them, multiple times a day). Didn't matter that there was a 24/7 Holiday down the street, they wanted to go HERE.

And yes, I know how it feels to be vultured like that. I absolutely dreaded opening shifts because without a doubt, people would show up 10-15 minutes before I opened and would just SIT THERE, some of them would even get out of their cars and wait by the door, staring me down, waiting for me to open the door.

[AirHostess]

Oh my. He must be really really lonely. How sad for him. But still, not your problem!

[Naaman]

Given that he's pissed off so many people who work there why not take it up with the landlord? Get his arse barred

[Geek King]

Given that he's pissed off so many people who work there why not take it up with the landlord? Get his arse barred

Maybe not even permanently, at least not at first. Give him a two week "warning shot" banning to really push the point that he has stepped way over the line. If he likes your pub so much, this should be like torture to him, and hopefully he'll straighten up. Repeat as needed.

[jiarby]

The next time he is trespassing and harassing employees/vendors just call the police!

[Dave1982]

Seriously, this guy is now only an EW, but his behavior is extremely childish. I would tell him no uncertain terms that if he shows up early like that ONE more time, he's getting banned. I'd do what's been suggested and make it a two week ban, and tell him that if the behavior continues during or after the ban, it'll be a permanent ban.

Does he behave himself while he's inside?

[MoxisPilot]

Dude, I wish I had the time and money to hang around a pub all day, every day!

[customersruinmylife]

Does he behave himself while he's inside?

That is what is annoying. He is VERY well behaved inside. He just gets his drink, sits in his own little corner and reads the paper. He then cleans up after himself as he leaves. If he just managed his time better and showed up at the correct time he would be an OK customer!

[blas]

You don't need to have time or money to loiter.

You have to NOT have a life.

[mattm04]

we used to have a door bell for that reason. It was disconnected due to similar circumstances.

[crashhelmet]

Can't he at least be threatened or scared with charges of illegal entry or trespassing for his attempts to actually get in (cellar, garden, etc) if loitering won't work?

CH