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The SC who discovered the doorbell (very ranty)

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  • #16
    Oh, Ugh! Same deal at the mall I worked at. One guy would BANG BANG BANG on the doors that the elderly mall walkers waited at every day. He would do this at a few minutes before 7AM. I could not, under pain of death, start opening doors any earlier than 7, and this was the first door I opened. I told him, repeatedly, do not hit the door. He'd scream at me and start his walking. One day, I thought the door had actually broken, and I finally told him that if he broke the door, he would be paying for it and I would be calling the police. The other little old lady's and old men LAID INTO HIM and told him that if he got them in trouble with the mall they wouldn't let him be in their group anymore!

    He was good after that. One of those little old biddies was at his throat like a rabid chiuahua!!
    "If anyone wants this old box containing the broken bits of my former faith in humanity, I'll take your best offer now. You may be able to salvage a few of em' for parts..... " - Quote by Argabarga

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    • #17
      He's just an addict trying to get his 'fix" - once he gets it, of course hes nice!

      There is also a pub that opens early down the road. I don't get why he just doesn't shelter in there until we open.
      My bet is that he's been banned from there.

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      • #18
        I hate that! I sometimes will open on the weekends at my second job, and will get there anywhere from 5 to 20 minutes before we open. I knock on the door, and have to be let in. Without fail, there is at least one, if not more, vulture hovering around, trying to get in. We also cannot open the doors until the manager SAYS we can, and I had one woman argue with me over the fact I wouldn't let her in 3 minutes to 10!

        I was very polite, and said I'm sorry, we're not QUITE ready to open, but it will be another few mintues, and her response was,well, even if its not time, its bad business practice to let your customers wait outside, you should let them in! I said well, I CAN'T until management TELLS us we can. I mean, its a clothing store for F#$% sake, you can't wait 3 minutes to come in and shop?

        So we open the doors, she comes in, but buys nothing. guess she wasn't all that anxious to shop that day!

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        • #19
          I sort of feel weird sticking up for a SC, but it is possible that he has OCD.

          Does he sit in the same place everyday? Does he order the same thing?

          If so, he may have a disorder that makes him uncomfortable when he can't do what he needs to do, when he needs to do it. Some people need to wash their hands repeatedly, he may have a daily ritual in order to function.

          Was there a time that the pub opened earlier? If so, that may be why he feels the need to stop by so early every day.

          Of course, he may just be a sucky customer, who feels that he is important enough that you should open early just for him. YMMV.

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          • #20
            I remember waiting outside a clothing store on a Saturday. In this particular shopping center, the stores don't open until 10 am on saturdays, (usually 9 am on weekdays) The bus dropped me off around 9:45 and I walked over, to wait for the store to open. Two other women were there, and when it hit 9:50, an employee showed up and was let inside.

            These two women waited until the door was closed, and started bitching about how rude the workers were. One woman said the following, and it stuck with me because of the utter stupidity and ridiculousness of the statement:

            "I guess they don't understand how retail works! You're supposed to open ten minutes early, and close at least 10 minutes late, for the customers convenience! When I worked retail..." (at this point I tuned her out, fearful that the EW-ness might be contagious...)

            We also get the idiots in Textbook hell. We open at 7:30 in the morning. People will show up anywhere from 7 am to 7:25, and expect us to open the doors because the just neeeeeeeeeeeeeed to be inside!! And closing, we'll have people come knock on the doors up to 30 minutes after we've closed and we're clearing down, becuase they just gotta get in. SO annoying.

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            • #21
              Quoth draco664 View Post
              I sort of feel weird sticking up for a SC, but it is possible that he has OCD.

              Does he sit in the same place everyday? Does he order the same thing?

              If so, he may have a disorder that makes him uncomfortable when he can't do what he needs to do, when he needs to do it. Some people need to wash their hands repeatedly, he may have a daily ritual in order to function.

              Was there a time that the pub opened earlier? If so, that may be why he feels the need to stop by so early every day.

              Of course, he may just be a sucky customer, who feels that he is important enough that you should open early just for him. YMMV.
              not a doctor or anything but if he was that ocd then he mostly likely would have to use the exact same entrance each time.
              Interviewer: What is your greatest weakness?
              Me: I expect competence from my coworkers.

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              • #22
                Quoth draco664 View Post
                I sort of feel weird sticking up for a SC, but it is possible that he has OCD.

                Does he sit in the same place everyday? Does he order the same thing?

                Was there a time that the pub opened earlier? If so, that may be why he feels the need to stop by so early every day.

                Of course, he may just be a sucky customer, who feels that he is important enough that you should open early just for him. YMMV.
                He does sit on the same table every day and orders the same drink, but I think thats more to do with routine than anything else. There have been times when we have run out of his favourite drink and he's been fine about it.

                As for the opening thing, the pub recently brought in new opening times which mean we open EARLIER than we used to. And yet he is still there.

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                • #23
                  There was a phrase taught to me by a chap when I got into retail. If you open for twenty-three and a half hours every day, someone will complain about you being closed.

                  Rapscallion

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                  • #24
                    I used to get that at the garden centre; you see, on Sundays the store opened at 11am, but all the staff were required to get there an hour earlier.


                    The Good:
                    You get a whole hour to do all the pre-opening stuff without having to worry about serving customers. That was especially good for me; I was in Pets so had all the animals and birds to feed, water and check over generally. On regular days, I'd end up having to ask people several times to either go to another till or just be patient and wait, cuz the pets' need for food and water overrides their need to be served instantly. So it was good to have an hour before opening to get on with that in peace.

                    The Bad: We kept on having customers walking in, then bitching cuz the doors were open. No shit, Sherlock; the staff can't magically teleport thru locked doors, so of course they have to be open. And no, we can not serve you; Sunday trading laws state clearly that we can not trade before opening time, which is at 11!

                    The Ugly: Some people would be told all this, leave... and then return, five minutes later. There is hardly anything more annoying than the realisation that you have told someone the exact same thing about fifty times, and it's not sinking in. Also, it would be the exact same people doing this, every damn Sunday. -__- No matter how many times they were told, they'd come back next week and do it all over again.
                    People who don't like cats were probably mice in an earlier life.
                    My DeviantArt.

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                    • #25
                      Quoth Lace Neil Singer View Post
                      I used to get that at the garden centre; you see, on Sundays the store opened at 11am, but all the staff were required to get there an hour earlier.
                      Oh heck, that reminds me of working at the supermarket. Sunday trading laws meant we couldn't serve customers until 10, but they'd open the doors a full half hour before for people to browse. You'd end up being sat at your tills staring at a queue of increasingly angry customers.

                      To be fair, you can appreciate the stupidity of having a cashier seated at their till but not able to serve you, but however much you insult me or rant and rave, I will not break the law for you.

                      I think it was a relief for everyone when on the stroke of 10 o'clock, 23 tills scanned their first item in unison as a single beep.
                      "I'll probably come round and steal the food out of your fridge later too, then run a key down the side of your car as I walk away from your house, which I've idly set ablaze" - Mil Millington

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