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A nice title, if I say so myself. Took me all of 10 seconds to think of it
anyway, let the suckiness begin, after a couple of rants...sorry
Lucky
I was peeved on register on Sunday, yet this happenes as I was showing jewelry. A lady was being "sympathetic" which is another term for passive-aggressively telling me that our store sucked. She reaches over the jewelry counter and pats my shoulder. Now, I posted in my previous thread that I hate being touched, and my arm (the opposite from the one she touched) flinched. We shared a look, mine saying, "Yes, my palm almost went into your nose." I mean, seriously, who touches a complete stranger like that?
Name
I have my nametag double-sided. One has my "professional" name and the other says "Hobbs." I did this when the store gave me that nickname, and I like it (obviously). But I'm seriously thinking of getting a tag that says "Sir."
Call the cops?! Awwww....
This morning as I came into work, my coworker V was processing a return. Now, at Ross, for any transaction that is done within 24 hours, we require ID (DL, State ID, Military, Passport) in order to process the return. This is merely as a verification system our computer has. We CANNOT process a return without ID, whether it be cash, credit/debit etc.
Explaining this to SC, she starts on a rant, and escalates to the point that she calls out our AM, who explains the above policy to SC. SC gets louder, to the point that I (at the farthest register from CS) prepare to go over and see if AM needs help. Next thing I know, AM is telling SC to, "Leave the store or I'm calling the cops!"
But...then her transaction gets run out and she leaves. The situation got controlled and they both backed off. No cops, no arrested SC. Awwwww....
OH, for the Love of...!
Two foreign ladies came into my line and dropped their purchase on the register. They had an "escort" from one of our local uni's and she began to translate to them, although it seemed she was just speaking English, so idk why they couldn't understand me, whatever....
Seems one of them has returns, and wants to credit them to the purchase, only I'm NOT the return lane, and tell them this. Thankfully, O, our CS/FES, is nearby and ushers one of the women (and escort) over to do the return. So I end up w/ FL1 (foreign lady 1). Yaaay...!
After ringing up the purchase is rung up, this ensues.
me: Okay, your total is $124.84.
FL1: [hands me $100]
me: O_o close... Ma'am, this is only $100, there's still $24.84 you need to pay.
FL1: No, here, pay
me: Great, bad broken-English O_o [Rings up $100 and stares at her blankly] Okay, you now owe $24.84.
I repeat this many times until the Escort and FL2 arrives. I explain this to both, from which FL2 gives me a credit voucher for her return. Sighing, I scan this and charge it towards the purchase.
me: Okay, now you owe $4.24
FL2: Here [slides the $100 bill I ALREADY rung up!]
me: Oh Christ... That's already been rung up. The total due is now $4.24.
FL2: No, this [referring to C-note]
me: [turns and points to screen] $4.24 is the amount due!
This repeats a couple of times until escort 'magically' decides to dial back into reality. Meanwhile, those in my line that can see this happening are pissed off, though not as much as me.
escort: how much is due?
me: [i admit, i sighed LOUDLY] $4.24
They hand me a $5, I give 'em change and receipt and they leave. I feign falling on my counter in exhaustion.
Sorry this turned more into a rant than actual storytelling, but this just shows how scrambled my brain has been.
anyway, let the suckiness begin, after a couple of rants...sorry
Lucky
I was peeved on register on Sunday, yet this happenes as I was showing jewelry. A lady was being "sympathetic" which is another term for passive-aggressively telling me that our store sucked. She reaches over the jewelry counter and pats my shoulder. Now, I posted in my previous thread that I hate being touched, and my arm (the opposite from the one she touched) flinched. We shared a look, mine saying, "Yes, my palm almost went into your nose." I mean, seriously, who touches a complete stranger like that?
Name
I have my nametag double-sided. One has my "professional" name and the other says "Hobbs." I did this when the store gave me that nickname, and I like it (obviously). But I'm seriously thinking of getting a tag that says "Sir."
Call the cops?! Awwww....
This morning as I came into work, my coworker V was processing a return. Now, at Ross, for any transaction that is done within 24 hours, we require ID (DL, State ID, Military, Passport) in order to process the return. This is merely as a verification system our computer has. We CANNOT process a return without ID, whether it be cash, credit/debit etc.
Explaining this to SC, she starts on a rant, and escalates to the point that she calls out our AM, who explains the above policy to SC. SC gets louder, to the point that I (at the farthest register from CS) prepare to go over and see if AM needs help. Next thing I know, AM is telling SC to, "Leave the store or I'm calling the cops!"
But...then her transaction gets run out and she leaves. The situation got controlled and they both backed off. No cops, no arrested SC. Awwwww....
OH, for the Love of...!
Two foreign ladies came into my line and dropped their purchase on the register. They had an "escort" from one of our local uni's and she began to translate to them, although it seemed she was just speaking English, so idk why they couldn't understand me, whatever....
Seems one of them has returns, and wants to credit them to the purchase, only I'm NOT the return lane, and tell them this. Thankfully, O, our CS/FES, is nearby and ushers one of the women (and escort) over to do the return. So I end up w/ FL1 (foreign lady 1). Yaaay...!
After ringing up the purchase is rung up, this ensues.
me: Okay, your total is $124.84.
FL1: [hands me $100]
me: O_o close... Ma'am, this is only $100, there's still $24.84 you need to pay.
FL1: No, here, pay
me: Great, bad broken-English O_o [Rings up $100 and stares at her blankly] Okay, you now owe $24.84.
I repeat this many times until the Escort and FL2 arrives. I explain this to both, from which FL2 gives me a credit voucher for her return. Sighing, I scan this and charge it towards the purchase.
me: Okay, now you owe $4.24
FL2: Here [slides the $100 bill I ALREADY rung up!]
me: Oh Christ... That's already been rung up. The total due is now $4.24.
FL2: No, this [referring to C-note]
me: [turns and points to screen] $4.24 is the amount due!
This repeats a couple of times until escort 'magically' decides to dial back into reality. Meanwhile, those in my line that can see this happening are pissed off, though not as much as me.
escort: how much is due?
me: [i admit, i sighed LOUDLY] $4.24
They hand me a $5, I give 'em change and receipt and they leave. I feign falling on my counter in exhaustion.
Sorry this turned more into a rant than actual storytelling, but this just shows how scrambled my brain has been.
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