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  • #1

    poor baby

    Guest: Dave, I am upset....first off, I check into my villa and the furniture is very old and the place is very small and I dont like the setting. It's very grassy and muddy around me. I come to the front desk crying due to the horror I experienced here and they simply offered to move me somewhere else. Not one of them offered to console me. I am standing before them with tears in my eyes because of the worst vacation I have ever had and nobody consoles me. Not only that but when I requested to be moved to oceanfront at the same price, they tell me no. This is unbelievable that your company shows such a lack of compassion. I want to be on the ocean and I shouldnt have to pay more because I've been inconvenienced here.

    Me: we have comparable properties available

    Guest: Dave, I deserve an upgrade for what I have experienced today...not only because the unit was a dump but the fact that I was crying and got not one word of comfort from your desk staff.

    Me: ok well I can let you speak to a manager

    Guest: I did and she told me I have to pay to be upgrade......I cant stay here, Dave....this place is too hideous.....who is your general manager?

    Me: he will be in Monday

    Guest: no I need to talk to him now

    Me: well he is not in until Monday

    Guest: and what do you do in emergencies?

    Me: well if this was an emergency, I'd contact him

    Guest: and you dont think this is an emergency?

    Me: no ma'am

    Guest: fuck you

    Me: ok goodbye

    She ended up taking the comparable unit but made it known she wasnt happy about it and is speaking to a manager.
    Tags: None
  • #2
    They're desk clerks, not your f'ing therapist (and if this person doesn't have a therapist, they really should find one).
    I don't go in for ancient wisdom
    I don't believe just 'cause ideas are tenacious
    It means that they're worthy - Tim Minchin, "White Wine in the Sun"

    Comment

    • #3
      Quoth BookstoreEscapee View Post
      They're desk clerks, not your f'ing therapist (and if this person doesn't have a therapist, they really should find one).
      I could not have said it better myself!

      I would hate to see that lady's reaction if something truly horrible were to happen to her.
      "500 bucks, that's almost a million!"
      ~Curly from the 3 Stooges

      Comment

      • #4
        Ugh, one of those people who want you to pat them on the head and make them feel all better.

        Once a woman called the bookstore to complain that her kid had tripped and fallen headfirst into the stage in the kids' area. Apparently the kid was crying and none of the staff ran to see what was wrong!

        Despite the fact that at at any given time there are at least 3 crying kids in the section. And we have work to do. And we are not nannies.
        https://www.facebook.com/authorpatriciacorrell/

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        • #5
          "I was in tears!"
          "Er... okay, but I should let you know, now, I grew up in a home where sad sacks were force fed high cholesterol food... that's why I'm overweight, you understand... so, my version of cheering you up is to stuff a Ho-Ho in your mouth. Either you feel better, or you cough up a lung. Win-Win, in my case."
          "I call murder on that!"

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          • #6
            Quoth vacation_rentals_suck View Post
            Guest: fuck you

            Me: E.W.W.W., no!
            Edited for my amusement.

            I find myself, once again, thanking my lucky stars that I don't have to deal with your EWs, VRS.

            Comment

            • #7
              Good god, these people should be happy enough they can afford to go on vacation. I've never cried because my accomodations weren't idea. Hell I like roughing it sometimes, it can make trips more fun.
              "If we refund your money, give you a free replacement and shoot the manager, then will you be happy?" - sign seen in a restaurant

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              • #8
                sympathy is like a drug to that idiot that VRS had to deal with

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                • #9
                  Dave, I want to let you know I'm EXTREMELY unhappy. My wife and I went to Disneyland for our honeymoon and had to WAIT in LINE for SEVERAL rides. This is COMPLETELY unacceptable, and I demand an upgrade and a free stay for our trouble.

                  Comment

                  • #10
                    Quoth reimero View Post
                    Dave, I want to let you know I'm EXTREMELY unhappy. My wife and I went to Disneyland for our honeymoon and had to WAIT in LINE for SEVERAL rides. This is COMPLETELY unacceptable, and I demand an upgrade and a free stay for our trouble.
                    Reimero,
                    Is it a good idea to give these EW's ideas?
                    I'm trying to see things from your point of view, but I can't get my head that far up my keister!

                    Who is John Galt?
                    -Ayn Rand, Atlas Shrugged

                    Comment

                    • #11
                      Quoth taxguykarl View Post
                      Reimero,
                      Is it a good idea to give these EW's ideas?
                      Hey, they gave ME the idea! Never mind that we didn't stay at a rental property, were nowhere near VRS (to my knowledge) and they had nothing to do with any of this... given those stories, I figured his company owed me something for being minorly inconvenienced for choosing to honeymoon at an occasionally-inconvenient place. Especially given the frequency with which his boss caves

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