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I have some more stories from the bookstore this weekend 
.
Not again.
A customer came up to me at customer services looking for a book. Now this person spoke really slowly, so you need to imagine his part of the conversation sort of drawled out. He wasn’t sucky but, just watch:
Me: “How can I help you?”
SC: *Slowly* “I’m looking for a book. I don’t know the title or author though.”
Me: “Do you know what it’s generally about? I may be able to make some guesses...”
SC: *Slowly* “You see, there was this guy that read the Bible. He then wrote a book about his opinions on it.”
Me:
“Well, that’s rather vague…I can show you the Christian Inspiration section – it may be under Christian reference too.”
SC: *Slowly* “I already looked there and the entire religion section. Do you know what book it is? I think it may be newish.”
Me:
“I’m sorry sir, but that’s the only area I can think of. I’ve already had to look through the new book displays and I didn’t see anything that would fit that description.” (all true)
SC: *Slowly* “Ok.” *Sighs and walks off*
At least this guy was polite.
No.
On this particular evening we were having a book fair and were busy as a result. A random pack of loud teenagers approached me at the customer services desk.
Sp: teenage spokesperson
Me: Duh
Rp: random pack of teens
OC: other customers
Me: “How can I help you guys?”
Sp: *giggling* “Can we hug you?”
Me:
Sp: *giggling and talking really fast* “You see we’re doing a scavenger hunt and one of the requirements is to hug an employee and take a picture of the hug. So, please?”
Rp: *waving cameras and giggling*
Me: “I’m sorry, no.”
Sp: *shocked* “What?! Why not?”
Me: “I don’t feel comfortable doing that.”
Rp: “Awwww.”
OC: *snickering in the background*
Me: “Sorry, no.”
They move off crestfallen. As the one group leaves another group comes up.
Sp: “Hi! We’re doing a scavenger hunt and…”
You can imagine the rest. The other customers waiting to be helped were trying not to laugh out loud as I stonewalled the scavenger hunters. Whoever wrote those instructions wasn’t thinking – I was imagining the whole time that someone could say later that they had evidence of a store employee assaulting underage teenagers on film (which probably wouldn’t have happened with this group, but I’m just not taking that chance). If I wasn’t on the clock I might have done it, but the thought that they just assumed that I would because I worked there…I just didn’t like it.
My turn.
I’m helping a customer on the phone. We were in the process of ordering a book and I was repeating her email back to her.
C: customer
Me: duh
Me: “ So, just to confirm, the email address is B as in Bob, H as in hat, C as in…uh…chicken…”
C: “C as in chicken?”
Me:
“Yeah, I kind of blanked out on words starting with C…”
C: *laughs and gives me the rest of her information*
I still have no idea where chicken came from.
.Not again.
A customer came up to me at customer services looking for a book. Now this person spoke really slowly, so you need to imagine his part of the conversation sort of drawled out. He wasn’t sucky but, just watch:
Me: “How can I help you?”
SC: *Slowly* “I’m looking for a book. I don’t know the title or author though.”
Me: “Do you know what it’s generally about? I may be able to make some guesses...”
SC: *Slowly* “You see, there was this guy that read the Bible. He then wrote a book about his opinions on it.”
Me:
“Well, that’s rather vague…I can show you the Christian Inspiration section – it may be under Christian reference too.”SC: *Slowly* “I already looked there and the entire religion section. Do you know what book it is? I think it may be newish.”
Me:
“I’m sorry sir, but that’s the only area I can think of. I’ve already had to look through the new book displays and I didn’t see anything that would fit that description.” (all true)SC: *Slowly* “Ok.” *Sighs and walks off*
At least this guy was polite.
No.
On this particular evening we were having a book fair and were busy as a result. A random pack of loud teenagers approached me at the customer services desk.
Sp: teenage spokesperson
Me: Duh
Rp: random pack of teens
OC: other customers
Me: “How can I help you guys?”
Sp: *giggling* “Can we hug you?”
Me:
Sp: *giggling and talking really fast* “You see we’re doing a scavenger hunt and one of the requirements is to hug an employee and take a picture of the hug. So, please?”
Rp: *waving cameras and giggling*
Me: “I’m sorry, no.”
Sp: *shocked* “What?! Why not?”
Me: “I don’t feel comfortable doing that.”
Rp: “Awwww.”
OC: *snickering in the background*
Me: “Sorry, no.”
They move off crestfallen. As the one group leaves another group comes up.
Sp: “Hi! We’re doing a scavenger hunt and…”
You can imagine the rest. The other customers waiting to be helped were trying not to laugh out loud as I stonewalled the scavenger hunters. Whoever wrote those instructions wasn’t thinking – I was imagining the whole time that someone could say later that they had evidence of a store employee assaulting underage teenagers on film (which probably wouldn’t have happened with this group, but I’m just not taking that chance). If I wasn’t on the clock I might have done it, but the thought that they just assumed that I would because I worked there…I just didn’t like it.
My turn.
I’m helping a customer on the phone. We were in the process of ordering a book and I was repeating her email back to her.
C: customer
Me: duh
Me: “ So, just to confirm, the email address is B as in Bob, H as in hat, C as in…uh…chicken…”
C: “C as in chicken?”
Me:
“Yeah, I kind of blanked out on words starting with C…”C: *laughs and gives me the rest of her information*
I still have no idea where chicken came from.
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