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So I saw flute and fan's Christmas post, and I had to share my favorite Christmas story. This takes place when I worked at a call center. I'm not Christian, so I don't celebrate Christmas as a holiday (but I do love the presents!). I'll be the first to admit that I shouldn't have provoked her, but I'd been running in circles with this lady for 20 minutes because she couldn't admit she was mistaken.
Me: Is there anything else I can help you with today?
SC: No, you haven't done anything anyway. You just have a merry Christmas. (surprisingly, all said in the same mean, sarcastic tone)
Me: (still fake cheerful) Ok, well you have yourself a great Yule!
SC: (long pause) No! You did it wrong! You HAVE to tell me Merry Christmas!
Me: Well, I don't celebrate Christmas, so I thought I would wish you a happy holiday-you-don't-celebrate.
SC: You're going to burn in hell for this! <click>
Oooohhh, and since I'm on a holiday theme, this one is from another call center, where we took appointments for major appliance repairs. We were insanely busy the week before Thanksgiving, since apparently everyone who has had an issue with their oven decides to put off fixing it until the VERY last minute.
SC: My icemaker is broken, and I need someone to come look at it today!
Me: Is it leaking, or are you having other problems with your fridge? (Fishing to make this an emergency call)
SC: No! Its a stand alone ice maker! The one on my fridge is fine, but I need this one to work too! It's been broken for a week now, and Thanksgiving is in two days and I don't know what I'll do without ice!
This call then quickly disintegrated into "Bump someone else from tomorrow's schedule", "I should be a priority since I spend so much money," and everyone's favorite "Get me a supervisor!" Only thing was, at that job, even supervisors couldn't override the scheduling system.
I just couldn't fathom how having "only" one ice maker would ruin a holiday, especially with bags of ice being SO expensive at the store.
Me: Is there anything else I can help you with today?
SC: No, you haven't done anything anyway. You just have a merry Christmas. (surprisingly, all said in the same mean, sarcastic tone)
Me: (still fake cheerful) Ok, well you have yourself a great Yule!
SC: (long pause) No! You did it wrong! You HAVE to tell me Merry Christmas!
Me: Well, I don't celebrate Christmas, so I thought I would wish you a happy holiday-you-don't-celebrate.
SC: You're going to burn in hell for this! <click>
Oooohhh, and since I'm on a holiday theme, this one is from another call center, where we took appointments for major appliance repairs. We were insanely busy the week before Thanksgiving, since apparently everyone who has had an issue with their oven decides to put off fixing it until the VERY last minute.
SC: My icemaker is broken, and I need someone to come look at it today!
Me: Is it leaking, or are you having other problems with your fridge? (Fishing to make this an emergency call)
SC: No! Its a stand alone ice maker! The one on my fridge is fine, but I need this one to work too! It's been broken for a week now, and Thanksgiving is in two days and I don't know what I'll do without ice!
This call then quickly disintegrated into "Bump someone else from tomorrow's schedule", "I should be a priority since I spend so much money," and everyone's favorite "Get me a supervisor!" Only thing was, at that job, even supervisors couldn't override the scheduling system.
I just couldn't fathom how having "only" one ice maker would ruin a holiday, especially with bags of ice being SO expensive at the store.
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