Passive-aggressive customers drive me nuts

[Dreamstalker]

My old boss was totally passive aggressive...drove us all nuts!

My boss was the same way...and still is, according to Cool Night Manager who I'm still friends with. He would get that way when he knew he was wrong, in an attempt to get me to cave (I had been hired to supervise an aspect of the business that he was completely clueless about). I'm still surprised that I lasted as long as I did there.

[Primer]

I sure hope you managed to get a substantial deposit before you even started!

[Andara Bledin]

Ugh.

I'm always interrupting people to tell them to tell me what they want to have done so I can get to it, and leave out the life story and how everything makes them feel.

Ugh, again.

... and can we please leave the fandom bashing elsewhere? News flash; pop culture sources get everything wrong.

^-.-^

[WhiteRose]

heh...not all furries are bad...i think half-animal humans are hot... then again, i'm a bit weird...werewolves (done right) are mysterious, exotic and exciting... but creepy dudes with no life wanting to dress up like dogs for people who have no interest? ought to be neutered. with a spade.

[Alpha Strike]

The majority of the people I work with pull crap like that (except for Awesome Boss and Art Dept Girl). It's infuriating, inefficient, and makes me less likely to want to co-operate.

I feel your pain!

I can relate - I get a lot of this at work. In order to get things done - especially at my peon level - I have to play a lot of word games with my co-workers and bosses.

Instead of being straight-forward and direct, I have to water down my words and accept responsibility and blame for things that have nothing to do with me. Wouldn't want to offend anyone!

Simple things like "Hey Co-worker X, you fucked up - can you fix this?" turn into "Hey Co-Worker X, I'm probably misreading your writing or misunderstanding what you did here but..." And "Hey Boss Y, you forgot to do something you promised, and now my ass is getting chewed" becomes "Hey Boss Y, I probably forgot to bring this to your attention so I apologize - this customer needs Z for this case. Could you help pretty please with sugar on top?"

So I can understand how frustrating that can be in dealing with customers.

[Hobbs]

O.o

If wearing a lion costume is something you wouldn't touch, I have to admit I'm a bit puzzled as to why. Or do you mean something else?

I just don't do anapomorphic[sic] cosplays. I've done a cos for my own manga, though...so maybe I'm just as bad.

[WhiteRose]

if a peon did that to ME and I was a manager?

"Dude...say it straight or don't say it at all. Now, who f'd up, and how do we fix it?"

[jedimaster91]

I have to admit, I am one of those passive-aggressive people. I'm the one in the corner silently plotting to have you disemboweled. Please don't hold it against me? I promise I'm usually a nice person. Honest.

[Andara Bledin]

Simple things like "Hey Co-worker X, you fucked up - can you fix this?" turn into "Hey Co-Worker X, I'm probably misreading your writing or misunderstanding what you did here but..." And "Hey Boss Y, you forgot to do something you promised, and now my ass is getting chewed" becomes "Hey Boss Y, I probably forgot to bring this to your attention so I apologize - this customer needs Z for this case. Could you help pretty please with sugar on top?"

I sometimes do this with my co-workers. Some people just can't handle the idea that maybe they did something wrong, and if you actually tell them that they screwed up, it hurts their delicate little feelings.

Normally, I'm my usual blunt self, telling them what they did and how to avoid it, but some days, it's just not worth the drama.

On that note, I once got let go from a long-term temp contract because I focused on fixing a mistake I made and getting on with my work as opposed to flipping out and prostrating myself before the brass.

I just don't do anapomorphic[sic] cosplays. I've done a cos for my own manga, though...so maybe I'm just as bad.

Yup! Cosplay is cosplay; it's all just a difference of flavor (sci-fi, anime, furry, etc) and degree.

^-.-^

[Record Store Tough Guy]

Pffft. Man, that'd be hilarious. Though he'd have to do a lot of sweating to get any clear up in the ears. But still hilarious.

Depending on the convention, sweat would be the least of his worries. But you did say it was next month, so that rules out Dragon*Con...

[Hobbs]

Yup! Cosplay is cosplay; it's all just a difference of flavor (sci-fi, anime, furry, etc) and degree.

^-.-^

The most I would do is InuYasha or something, I suppose.

I've found I am now very passive-aggressive once a customer pushes my buttons. And a complete ass if someone's speaking on a phone.

[Andara Bledin]

Depending on the convention, sweat would be the least of his worries. But you did say it was next month, so that rules out Dragon*Con...

Anthrocon is next month. It's the big convention for the fandom.

^-.-^

[spark]

Indeed. I've never been to Anthrocon, but many of my customers go. Anybody see a lion with blue tear marks under his eyes there (so unique and speshul! :P ) You can pop him in the nose for me! Well, actually, better not. I'd probably end up doing the repair work on the suit if you did.

(I should note though that people here have been making assumptions because I never said the guy was a furry. In this case he happens to be, but I do also make costumes for the stage, for charitable organizations, for LARPers, and I even did one for a movie once. Many of my customers are furries, but not all of them are. And none of them are those perverts from CSI/SomethingAwful/wherever else you've been hearing those stories. I do NOT make that kind of costume. Not trying to start any fratching here, but I just wanted to say. Be careful about assumptions, you know what they make you...)

[Hobbs]

When you assume you make an ass of u and me :P

I've read some of your threads, so I know you don't do "those" outfits. Still would never wear one, honestly.

A movie? Can you tell us?

[edible_hat]

I'm trying to work out how to make a costume of this guy for my local anime/gaming con. It's too late for this year though.


That would be hilarious.