Long post
Due to...
Visitor parking was reserved after a while
me: me
sg: sucky guy
me: "Hi, how can I help you?"
sg: "I'm here to drop something off & fill out some paperwork"
me: "I'm sorry, I understand you are here to drop something off & fill out some paperwork. Unfortunately I do not have any parking spots available for anyone. Every parking spot is already reserved & already paid for, & I am not allowed to give access to anyone not on the guest list."
sg: "But I will only be here for a couple of minutes *yeah...riight&* & I just want to park."
me: "I'm sorry, I understand you will only be here for a couple of minutes. Unfortunately according to dept. regulations, I am not allowed to let anyone park in a reserved spot for someone else."
sg: "Look... I just want to park. I got a ticket for not paying the meter & meter parking is full"
me:
"I'm sorry, but if I cannot help you, I will have to call my manager"
sg: "Come on"
me: "One moment please"
I close the window & call the Parking office. "Nancy" answers the phone, & I tell her the following
As I am talking to her on the phone, I see a car exit. I tell her that, & I ask her if she wants me to go ahead & raise the gate.
*when Visitor Parking/Community Relations was over the garage, I was told that if someone exited, leaving a non-reserved spot open, to let the person at the window park. That happened when I was dealing with difficult customers, & I was told to raise the gate for the customer to park*
"Nancy" told me she will speak to him. I open the window, & I say "my manager will speak to you." He looks annoyed. Oh well.
He tells her the following...
I hear him say "I have to park in other assigned parking. What other assigned parking?"
He leaves.
Apparently word got out to several students that I was not allowing anyone to park. Several students drove up to the booth window & asked "Are we not allowed to park today?". I told them "unfortunately, according to the parking office, the garage is reserved, & I am not allowed to give access to anyone not on the guest list."
Due to...
- the # of cars already parked in the garage when I got to work
- the # of spots to reserve
- limited first come first serve non-reserved parking
Visitor parking was reserved after a while
me: me
sg: sucky guy
me: "Hi, how can I help you?"
sg: "I'm here to drop something off & fill out some paperwork"
me: "I'm sorry, I understand you are here to drop something off & fill out some paperwork. Unfortunately I do not have any parking spots available for anyone. Every parking spot is already reserved & already paid for, & I am not allowed to give access to anyone not on the guest list."
sg: "But I will only be here for a couple of minutes *yeah...riight&* & I just want to park."
me: "I'm sorry, I understand you will only be here for a couple of minutes. Unfortunately according to dept. regulations, I am not allowed to let anyone park in a reserved spot for someone else."
sg: "Look... I just want to park. I got a ticket for not paying the meter & meter parking is full"
me:
"I'm sorry, but if I cannot help you, I will have to call my manager"
sg: "Come on"
me: "One moment please"
I close the window & call the Parking office. "Nancy" answers the phone, & I tell her the following
- I do not have any non-reserved spots
- the guy at the window has asked me a couple of times for an exception
- I said no
- he will not leave
As I am talking to her on the phone, I see a car exit. I tell her that, & I ask her if she wants me to go ahead & raise the gate.
*when Visitor Parking/Community Relations was over the garage, I was told that if someone exited, leaving a non-reserved spot open, to let the person at the window park. That happened when I was dealing with difficult customers, & I was told to raise the gate for the customer to park*
"Nancy" told me she will speak to him. I open the window, & I say "my manager will speak to you." He looks annoyed. Oh well.
He tells her the following...
- he is here to drop something off & fill out paperwork
- he wants to park in Visitor parking
- meter parking is full
- he received a ticket for not paying the meter
I hear him say "I have to park in other assigned parking. What other assigned parking?"
He leaves.
Apparently word got out to several students that I was not allowing anyone to park. Several students drove up to the booth window & asked "Are we not allowed to park today?". I told them "unfortunately, according to the parking office, the garage is reserved, & I am not allowed to give access to anyone not on the guest list."
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