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I work at a library, also known as the place where the crazy people congregate. So even though I had a lot of crazies today, these two stand out.
First story.
Mail Room: MR
: Me
Inversion: Cafe in the library; just renting out space from us on the first floor.
Crazy woman: Emerald
Useless manager of many useless managers: Peg
Person at Y dept: Cee
I'm minding my own business at a Reference desk. Phone rings and I answer.
Me: third floor, this is DMFan.
MR: I have mail for Inversion.
Me: Um, I can tell them, but they are on the first floor, I'm on third.
MR: I called their number This is 1534.
Me: Yep, but this isn't Inversion.
So I go to our blog, and finally find the number for Inversion. I call t he mail room.
Me: Hi, this is DMFan. I found the number of Inversion. It's 1543.
I get off the phone. I noticed 2 women. One woman I'm sure was there before Emerald.
Me: who is next?
Emerald: What's your name?
Me: DMFan.
Emerald: I want to talk to Peg.
Me: Ok, let me call her. Who should I say is wanting to talk to her?
Emerald: Emerald Moore (note, I'm not giving her real name; I was surprised she gave it to me)
I call Peg's office, and didn't get her. I looked at the schedule and see she is at Y dept. I call Y dept. main number and no answer. I call one of the cw of Y dept and get someone. Though while I'm calling, I ask the other woman if she had a quick question. She did not but I told her I will be with her. But what she needed was help logging in to the reservation system and another patron helped her out.
Cee: This is Cee.
Me: Hi Cee, this is DMFan
Cee: Hi DMFan, how are you!
Me: Fine, thanks. Is Peg t here?
Cee: Yes, let me get her.
Peg: This is Peg.
Me: Hi Peg, this is DMFan. I have a patron, Emerald Moore, who is asking to talk to you on the third floor. I don't know about what.
Peg: Ok, I will be right up.
All the time Emerald is looking at me like I did something to her.
Peg comes and talks to Emerald. Emerald goes to use a computer. Peg calls me over (not near Emerald).
Me: I didn't do anything.
Peg: shush.
We go to a room and Peg asks me if I was on the phone. I explained that yes, the the mail room called asking for Inversion. I gave them the right number. When I hung up Emerald wanted me to call Peg.
Emerald told Peg that I was on the phone, talking about her. Peg told her if I was making a personal call I am not suppose to do that and she will talk to me. Emerald also said that I was talking about her and was talking about a mojito.
Peg then asked me did I see 3 mean talking to her. I said I didn't see that. Peg said Emerald said while she was waiting 3 men (I think she said 3 black men), one with a tattoo, came up to her and asked if she needed help. I t old Peg I didn't see that. Peg asked again this about the men, and I said the only people I saw around was the woman who was there first, another woman at the reservation computer and a man who came up to me asking for white out*.
Peg told me other stories about Esmerald. Like Esmerald claimed that another CW was talking about her over the loudspeaker. Peg didn't say Emerald was crazy but implied it. She also mention that there wasn't much we can do about Emerald. She doesn't cause a scene or use obcenities.
I latter talked to other CW about Emerald and everyone had a weird story about her, that mostly involved her complaining about us. She knows Peg by name because whenever she asks for a manager, Peg gets the call.
Second story.
I'm answering phone calls. I get a really old woman on the phone.
SC: Can you give me the Perfume Factory on 19th street?
Me: One moment please. *looks* I"m sorry, I can't find the number. Maybe it has another name?
SC:It's not really a factory.
Me: Ok, well I'm not finding it.
SC: It's the perfume factory, on 19th street, on old Houston.
Me: Well, there is no place with that name.
SC: In Humble.
Me: It's in Humble? Ok, you have to tell me it's in Humble in the first place. People call for phone numbers here in Houston. *Looks* sorry, I don't see it.
SC: (note, this is kind of garbled, so I'm not sure what she is saying. Also, she is kind of rambling) I need the Vulcan (I think that is what she said) Assembly Church at Pinewoods, the bayou, that overfilled in some time.
Me: You said Vulcan Assembly?
SC: Vulcan Assembly Church, down by the bayou, way past the *garbled*
Me: I'm sorry, I don't understand you. Do you have someone else who can talke to me?
SC: I graduated with a nurses degree! I have grown kids. They are trying to hypnotize me...
Me: I'm sorry, I don't understand you. I have to go (OMG, it's a crazy person, why me?)
SC: Jesus, please help this woman, who was hypnotized, help her help me *garbled* (note, sounds like she is praying)
Me: Ok, bye.
First, she sounded normal, but then she became a waste that is terrible thing to mind.
* http://www.customerssuck.com/board/s...848#post589848
First story.
Mail Room: MR
: MeInversion: Cafe in the library; just renting out space from us on the first floor.
Crazy woman: Emerald
Useless manager of many useless managers: Peg
Person at Y dept: Cee
I'm minding my own business at a Reference desk. Phone rings and I answer.
Me: third floor, this is DMFan.
MR: I have mail for Inversion.
Me: Um, I can tell them, but they are on the first floor, I'm on third.
MR: I called their number This is 1534.
Me: Yep, but this isn't Inversion.
So I go to our blog, and finally find the number for Inversion. I call t he mail room.
Me: Hi, this is DMFan. I found the number of Inversion. It's 1543.
I get off the phone. I noticed 2 women. One woman I'm sure was there before Emerald.
Me: who is next?
Emerald: What's your name?
Me: DMFan.
Emerald: I want to talk to Peg.
Me: Ok, let me call her. Who should I say is wanting to talk to her?
Emerald: Emerald Moore (note, I'm not giving her real name; I was surprised she gave it to me)
I call Peg's office, and didn't get her. I looked at the schedule and see she is at Y dept. I call Y dept. main number and no answer. I call one of the cw of Y dept and get someone. Though while I'm calling, I ask the other woman if she had a quick question. She did not but I told her I will be with her. But what she needed was help logging in to the reservation system and another patron helped her out.
Cee: This is Cee.
Me: Hi Cee, this is DMFan
Cee: Hi DMFan, how are you!
Me: Fine, thanks. Is Peg t here?
Cee: Yes, let me get her.
Peg: This is Peg.
Me: Hi Peg, this is DMFan. I have a patron, Emerald Moore, who is asking to talk to you on the third floor. I don't know about what.
Peg: Ok, I will be right up.
All the time Emerald is looking at me like I did something to her.
Peg comes and talks to Emerald. Emerald goes to use a computer. Peg calls me over (not near Emerald).
Me: I didn't do anything.
Peg: shush.
We go to a room and Peg asks me if I was on the phone. I explained that yes, the the mail room called asking for Inversion. I gave them the right number. When I hung up Emerald wanted me to call Peg.
Emerald told Peg that I was on the phone, talking about her. Peg told her if I was making a personal call I am not suppose to do that and she will talk to me. Emerald also said that I was talking about her and was talking about a mojito.
Peg then asked me did I see 3 mean talking to her. I said I didn't see that. Peg said Emerald said while she was waiting 3 men (I think she said 3 black men), one with a tattoo, came up to her and asked if she needed help. I t old Peg I didn't see that. Peg asked again this about the men, and I said the only people I saw around was the woman who was there first, another woman at the reservation computer and a man who came up to me asking for white out*.
Peg told me other stories about Esmerald. Like Esmerald claimed that another CW was talking about her over the loudspeaker. Peg didn't say Emerald was crazy but implied it. She also mention that there wasn't much we can do about Emerald. She doesn't cause a scene or use obcenities.
I latter talked to other CW about Emerald and everyone had a weird story about her, that mostly involved her complaining about us. She knows Peg by name because whenever she asks for a manager, Peg gets the call.
Second story.
I'm answering phone calls. I get a really old woman on the phone.
SC: Can you give me the Perfume Factory on 19th street?
Me: One moment please. *looks* I"m sorry, I can't find the number. Maybe it has another name?
SC:It's not really a factory.
Me: Ok, well I'm not finding it.
SC: It's the perfume factory, on 19th street, on old Houston.
Me: Well, there is no place with that name.
SC: In Humble.
Me: It's in Humble? Ok, you have to tell me it's in Humble in the first place. People call for phone numbers here in Houston. *Looks* sorry, I don't see it.
SC: (note, this is kind of garbled, so I'm not sure what she is saying. Also, she is kind of rambling) I need the Vulcan (I think that is what she said) Assembly Church at Pinewoods, the bayou, that overfilled in some time.
Me: You said Vulcan Assembly?
SC: Vulcan Assembly Church, down by the bayou, way past the *garbled*
Me: I'm sorry, I don't understand you. Do you have someone else who can talke to me?
SC: I graduated with a nurses degree! I have grown kids. They are trying to hypnotize me...
Me: I'm sorry, I don't understand you. I have to go (OMG, it's a crazy person, why me?)
SC: Jesus, please help this woman, who was hypnotized, help her help me *garbled* (note, sounds like she is praying)
Me: Ok, bye.
First, she sounded normal, but then she became a waste that is terrible thing to mind.
* http://www.customerssuck.com/board/s...848#post589848
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