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  • I can tell you one thing

    One thing I don’t like is customers who complain and bitch...well...Generally... Okay, if you have an on-going problem then yeah, you have the right to bitch a bit, but not when it’s a first or second attempt. What I hate even more is customers who tell me I’m no good at my job, then expect help

    PC: Printer customer
    Me: at the end of my shift

    PC: *Walks into the store as the shutters are coming down* I have a problem with my printer and you sent me away last time.
    Me: Okay?
    PC: It keeps snagging the paper

    So I take it into the back and use our not-so-patented “auto-sheet feeder clearer” (4 sheets of paper laminated 6 times. This is at the point where the laminator is SCREAMING to try and feed the paper. You’d be surprised what they fire out of the auto sheet feeders) and out fires a piece of rubber. Printer still won’t feed the paper. I go out and tell him that I will exchange it, but it will have to wait until tomorrow, since we are well past closing time. This was not good enough, but I told him we needed all the accessories anyway, which he accepted, telling me I had no idea how to do my job, grabbed his printer and left.

    Arsehole.

    Anyway, 20 minutes later, I’m Getting in my car to leave, just as I shut the door, I hear a tap on the window. Printer guy. I opened the window as I was putting my seatbelt on

    PC: My car won’t start. Can you help me?
    Me: Not really. I’m not a mechanic (I must admit: I DO know a little bit about cars from owning my previous car. It was a bit of a bitch since it was 7 years old when I bought it and it needed a bit of TLC occasionally)
    PC: What kind of customer service is this??
    Me: The kind Where I’m no longer being paid to give a damn
    PC: What?!!
    Me: I am not at work. Please go away.
    PC: Well this really is bad. You really do know nothing
    Me: Well, I do know one thing about cars that a person in your situation might want to know
    PC: Whats that?
    Me: *Turns the key in my car*
    My Car: Cough-Cough-VRRrmmm! Ping! Ping! Ping!
    Me: Mine starts. See ya. *Puts the car in gear and drives away*
    -The one, The Only, AdvancedFlea-

    Stick that in your blog and smoke it.

    A guide for customers about retail

  • #2
    Customer got owned! Although having the customer come to your car is borderline stalkerish. If a customer walk toward me, I would get in the car and leave, no questions asked.

    Me: Not really. I’m not a mechanic (I must admit: I DO know a little bit about cars from owning my previous car. It was a bit of a bitch since it was 7 years old when I bought it and it needed a bit of TLC occasionally)
    PC: What kind of customer service is this??
    Is this guy a complete moron?

    Comment


    • #3
      I doubt he was deliberatly stalking me. I was just in the right place at the right time.

      Owning him was rather satisfying though BD
      -The one, The Only, AdvancedFlea-

      Stick that in your blog and smoke it.

      A guide for customers about retail

      Comment


      • #4
        Quoth AdvancedFlea View Post
        I doubt he was deliberatly stalking me. I was just in the right place at the right time.

        Owning him was rather satisfying though BD
        Oh okay, I thought he just happen to see you get into your car

        Comment


        • #5
          So what is it about people asking for a favor and then telling you don't know what you are doing? As if that will somehow make you more cooperative.

          Yeah, you're right, Sir, I don't know what I'm doing. In fact, I could end up blowing up your car. do you really want that? Do you?

          Comment


          • #6
            Quoth MoonChild2007 View Post
            Oh okay, I thought he just happen to see you get into your car
            He did. I just happend to be the only person near by

            Quoth mikoyan29 View Post

            Yeah, you're right, Sir, I don't know what I'm doing. In fact, I could end up blowing up your car. do you really want that? Do you?
            No...I WILL end up blowing up his car I could hear the noise it was making...all it needed was a push but I wasn't going to help. not after being a douche to me in store
            -The one, The Only, AdvancedFlea-

            Stick that in your blog and smoke it.

            A guide for customers about retail

            Comment


            • #7
              Instant karma!

              Comment


              • #8
                Just add water...or petrol if it's a car
                -The one, The Only, AdvancedFlea-

                Stick that in your blog and smoke it.

                A guide for customers about retail

                Comment


                • #9
                  I bet when he brings his printer back in, he will bitch about how his car breaking down is your fault and he should be compensated for the inconvenience
                  "When did you get a gold plated toilet?"
                  "We don't have a gold plated toilet"
                  "Oh dear, I think I just peed in your Tuba"

                  -Jasper Fforde

                  Comment


                  • #10
                    Quoth Akasa View Post
                    Instant karma!
                    Finally!

                    AdvancedFlea, you're my hero.
                    Excuse me, good sir paladin, can you direct me to your EVIL district?

                    http://www.dywhcomic.com

                    Comment


                    • #11
                      haha, good one! Karma is a bitch.

                      Funny how he tells you that you know nothing when HE is the one asking YOU questions about stuff HE obviously doesn't know either. Duh!

                      Comment


                      • #12
                        Quoth AdvancedFlea View Post
                        Me: Well, I do know one thing about cars that a person in your situation might want to know
                        PC: Whats that?
                        Me: *Turns the key in my car*
                        My Car: Cough-Cough-VRRrmmm! Ping! Ping! Ping!
                        Me: Mine starts. See ya. *Puts the car in gear and drives away*


                        That is so far beyond awesome I'm left speechless (because I'm giggling like a schoolgirl)!

                        Comment


                        • #13
                          Quoth raw456 View Post
                          compensated for the inconvenience
                          He did come back...Meek as a lamb

                          Quoth Apathy View Post

                          AdvancedFlea, you're my hero.
                          *Takes a bow* why thank you.

                          Quoth fakes_smile View Post

                          Funny how he tells you that you know nothing when HE is the one asking YOU questions about stuff HE obviously doesn't know either. Duh!
                          That is not uncommon in tech support, Sadly. I'm not the only tech support person here. Ask any one of us

                          Quoth Darkwish View Post
                          because I'm giggling like a schoolgirl!
                          XD! Well thank you. I aim to please and if I can make people giggle like a school girl, even better!
                          -The one, The Only, AdvancedFlea-

                          Stick that in your blog and smoke it.

                          A guide for customers about retail

                          Comment


                          • #14
                            The only thing that bothers me about tech support is when calling I have to go through the laundry list of things to try. I realize that they have to deal with customers of various skill levels, but couldn't their flow chart have a branch for the customer that says, "I plugged it in and out. I rebooted it. etc.". But I'm not going to go off on the tech support person.

                            Comment


                            • #15
                              Quoth mikoyan29 View Post
                              The only thing that bothers me about tech support is when calling I have to go through the laundry list of things to try. I realize that they have to deal with customers of various skill levels, but couldn't their flow chart have a branch for the customer that says, "I plugged it in and out. I rebooted it. etc.". But I'm not going to go off on the tech support person.
                              Unfortunately, depending on where you are calling, they have to go through this process. It's nothing personal, I promise.
                              I pirated a copy of Linux and nobody cared

                              Comment

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