It was the end of the night, and pretty much all of the customers were out. Everyone except for a lady and her friend, who were sat on the sofas finishing off their drinks. I am wandering around cleaning tables, just waiting for them to finish up and leave.
I walk over to the empty table next to them, and see a full pint of lager left unattended. It looked as though it had been there for some time, as it was flat and horrible. I turned to the lady, and asked:
Me: Excuse me, do you know if this drink belongs to anyone?
She didn't respond...and I KNOW she heard me. No matter, it was past closing and they were the only two people in the pub, so I took the flat pint of lager and poured it down the sink. About a minute later, a gentleman appears from no where.
Gentleman: Excuse me, did you clear a full pint from that table?
Me: Oh, I did, sorry, I thought you had gone.
Gentleman: Oh dear...
Me: Normally I would replace the drink right away, but we are closed now. I am sorry.
Gentleman: Oh...
I recognised the guy as a regular.
Me: I'll tell you what, I'm here for the next three nights, if you come back in I'll get you a drink on the house to replace it.
Gentleman: Oh...OK, thanks!
The gentleman left without fuss. Next thing I know, the lady that ignored me comes barging up to me.
SC: Excuse me!! You took that man's drink!! A full pint!! I saw you, you took it!
Me: Yes, and I explained to him...
SC: I work in pubs myself you know! That is NOT the correct way of dealing with it! You should have replaced his drink!
Me: It is past closing. If I had replaced it, all the staff would have been sat around waiting for him to finish.
SC: You stole his drink! I saw you! I saw you!
Me: *sighs* This is none of your business. Can you finish up your drink? We are closed.
SC: You stole a drink, and you didn't replace it. If you were in my pub you would be fired!
At this point, I am ready to punch her in the face. My boss walked out from the back room with the keys, ready to lock up. Turns out, the SC knew my boss, because she called her by name.
SC: *Boss!!* *Boss!!* I want a word with you! Come over hear!
The SC dragged my boss away from me where I couldn't hear. I saw the SC pointing at me several times, and waving her arms. I went over.
SC: ...and he didn't even apologise or anything!
Me: Excuse me! I did apologise! I told him if he came back when I was on duty I would sort him out a drink!
SC: It doesn't change the fact you stole his drink!
Me: I did nothing of the sort. I took an unattended, old, flat drink away after we had closed. I even asked you if it belonged to anyone, and you didn't answer.
SC: I didn't answer because it was none of my concern! You should have been watching your customers and should have known it belonged to someone!
Me: And how is it your concern now?
SC:
My boss jumped in. She could tell we were about ready to punch each other.
Boss: Right, *SC*, its time for you to go. Customersruinmylife, carry on what you were doing.
Boss led SC to the door and locked it behind her.
Boss: She used to be a manager here. Now you know why I got rid of her.
Me:
She used to work in my pub?? Jesus!! I also found out she works in the rival pub across the street now. I am going to go over there and do something similar to her! This means WAR!
I walk over to the empty table next to them, and see a full pint of lager left unattended. It looked as though it had been there for some time, as it was flat and horrible. I turned to the lady, and asked:
Me: Excuse me, do you know if this drink belongs to anyone?
She didn't respond...and I KNOW she heard me. No matter, it was past closing and they were the only two people in the pub, so I took the flat pint of lager and poured it down the sink. About a minute later, a gentleman appears from no where.
Gentleman: Excuse me, did you clear a full pint from that table?
Me: Oh, I did, sorry, I thought you had gone.
Gentleman: Oh dear...
Me: Normally I would replace the drink right away, but we are closed now. I am sorry.
Gentleman: Oh...
I recognised the guy as a regular.
Me: I'll tell you what, I'm here for the next three nights, if you come back in I'll get you a drink on the house to replace it.
Gentleman: Oh...OK, thanks!
The gentleman left without fuss. Next thing I know, the lady that ignored me comes barging up to me.
SC: Excuse me!! You took that man's drink!! A full pint!! I saw you, you took it!
Me: Yes, and I explained to him...
SC: I work in pubs myself you know! That is NOT the correct way of dealing with it! You should have replaced his drink!
Me: It is past closing. If I had replaced it, all the staff would have been sat around waiting for him to finish.
SC: You stole his drink! I saw you! I saw you!
Me: *sighs* This is none of your business. Can you finish up your drink? We are closed.
SC: You stole a drink, and you didn't replace it. If you were in my pub you would be fired!
At this point, I am ready to punch her in the face. My boss walked out from the back room with the keys, ready to lock up. Turns out, the SC knew my boss, because she called her by name.
SC: *Boss!!* *Boss!!* I want a word with you! Come over hear!
The SC dragged my boss away from me where I couldn't hear. I saw the SC pointing at me several times, and waving her arms. I went over.
SC: ...and he didn't even apologise or anything!
Me: Excuse me! I did apologise! I told him if he came back when I was on duty I would sort him out a drink!
SC: It doesn't change the fact you stole his drink!
Me: I did nothing of the sort. I took an unattended, old, flat drink away after we had closed. I even asked you if it belonged to anyone, and you didn't answer.
SC: I didn't answer because it was none of my concern! You should have been watching your customers and should have known it belonged to someone!
Me: And how is it your concern now?
SC:
My boss jumped in. She could tell we were about ready to punch each other.
Boss: Right, *SC*, its time for you to go. Customersruinmylife, carry on what you were doing.
Boss led SC to the door and locked it behind her.
Boss: She used to be a manager here. Now you know why I got rid of her.
Me:
She used to work in my pub?? Jesus!! I also found out she works in the rival pub across the street now. I am going to go over there and do something similar to her! This means WAR!
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