Attention customers stop opening the packages and using what's in them without paying

[Elandora]

People do that sort of thing at my work ALL the time, it does get really annoying! I'm glad I've never encountered anyone doing that with diapers, that's absolutely deplorable! Not to mention disgusting x.x

The most annoying thing I've had to deal with on a regular basis is when customers decide they don't want something when they're already at the checkout, rather than tell the cashier that they don't want the item, they save face by stuffing it into the magazines or the candy rack, or even underneath the register where it won't be discovered until the end of the night. This is all fine with me as long as it's something that won't spoil, a lot of people stuff toy cars in there so they don't have to tell their spoiled children that they won't actually be buying the toy that kept the child placated during the shopping trip, but it is absolutely reprehensible when people stuff frozen food into these hidey-holes. Two or three hours later, the item is no longer sellable and the store takes a loss on it, we don't get reimbursed for a lot of perishable items.

Good luck catching them!

[d962831]

So yeah, bet ya can't guess what this is about. =P
Now, I work at a certain Club founded by a certain Sam. I love the job. Most customers are cool. The other customers tick me off.

Now, this is not isolated to just this store, I know, and there's many people who do it. We get people all the time who will

A) Open something up to see if it's what they're looking for(because they aren't capable of reading, remember.) They then either realize it's not what they want, or it is what they want, they just don't want the opened box. They leave it there and walk away.

B) Are either incapable of remembering where they got something, or are just extremely lazy. They will set something that they suddenly decide they don't want, anywhere. Heck, some of them even try to hide it. I've found crap hidden behind and under stuff.

C) And this applies to both of the above. Think that they can do whatever they like with something while in the store. Most times it's with food items. People will open something, take out a few packs of whatever sort of food or candy was in the box/bag and stuff it in their pocket or eat it as they wander the store. I'm betting most of this happens with parents who can't get there kids to quiet down.

We also get people who will "try out" the hand lotions. Basically, they use a bunch of it and leave the bottle where it is.

Even the diapers were moved to the front of the store because, when they had been in the back, people would open the box, grab a new diaper and change their kids there. Then they leave the opened box AND the messy diaper there. And of course, because all we have are camera's in the store, we can never actually catch people in the act and confront them when it's happening, we can't do anything about it really.

Apparently, these people don't realize that what they are doing is committing a crime, and stealing from the company. Or, they do realize, but don't care because they know that we never have anyone walking around the store where people can see them and be dissuaded by the presence of an employee.

I really, realllllyyyy want to catch someone in the act of doing this, because then we could do something about it. If they open a something up and use it or eat it and we can't sell it, then we've got them for theft. See, the camera's are really only there to verify any claims someone has, or back us up if we catch someone stealing. Why we don't use it to spot people and revoke their membership(yes, you have to have a membership to shop there. How else do you think we can sell so much for so little?), I don't know.