Before I bartended, I waitressed at this bar. And when I say college bar, I really mean college bar...complete with sticky floors, that puke/beer smell from the night before, etc. We are not, in any way, shape, or form, a family restaurant.
So anyway, I used to work Sunday mornings, which was miserable considering I was usually hungover. This one day a family of 4 came in, and right away the complaints started. I wanted to say, "Well you know where the door is!" but I just apologized and brought them to their table.
When it was time to take their drink orders, the parents ordered coffee, and the mother ordered the children apple juice. I said, "I'm sorry, but we actually do not have apple juice here."
SC: "What do you mean, you don't have apple juice."
Me: "Umm, well I mean...we don't have apple juice."
SC: "So what are my children going to drink?"
Me: "Well we have orange juice and fruit punch."
SC: "They don't like those."
(by the way, the kids were definitely old enough to order for themselves...)
Me: "Ok, I can bring them water."
SC: "Are you sure there is no apple juice in the back?"
Me: "No, we do not carry it. The managers do not order any."
SC: "Just check."
(I walk to the back, bitch to my co-workers, then walk back)
Me: "Sorry, no apple juice."
SC: "Fine, they'll have water."
I go to the back to get their drinks, come back, and they are gone. URGH.
So anyway, I used to work Sunday mornings, which was miserable considering I was usually hungover. This one day a family of 4 came in, and right away the complaints started. I wanted to say, "Well you know where the door is!" but I just apologized and brought them to their table.
When it was time to take their drink orders, the parents ordered coffee, and the mother ordered the children apple juice. I said, "I'm sorry, but we actually do not have apple juice here."
SC: "What do you mean, you don't have apple juice."
Me: "Umm, well I mean...we don't have apple juice."
SC: "So what are my children going to drink?"
Me: "Well we have orange juice and fruit punch."
SC: "They don't like those."
(by the way, the kids were definitely old enough to order for themselves...)
Me: "Ok, I can bring them water."
SC: "Are you sure there is no apple juice in the back?"
Me: "No, we do not carry it. The managers do not order any."
SC: "Just check."
(I walk to the back, bitch to my co-workers, then walk back)
Me: "Sorry, no apple juice."
SC: "Fine, they'll have water."
I go to the back to get their drinks, come back, and they are gone. URGH.
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