You Didn't Win

[purplecat41877]

Today, a customer came to the service desk with a scratch off which I checked and it didn't win. He insisted that it was a winner so I ran it through the machine again and printed the slip that said it wasn't a winner. He still insisted that he won and I pointed out what he needed to get to win. I ended up getting my service desk coworker to prove to him that he didn't win since he didn't believe me even with the slip of paper that I showed him that said it wasn't a winner.

[Mr Hero]

And he didn't win in life either.

[Hyena Dandy]

And he didn't win in life either.

No, but if he keeps that up, he might lose at it.

[PepperElf]

you should have told him that he won a free book mark.

when he asks for the prize hand him the ticket back and say "there you go!"

[aurelemsrealm]

I hate most of our lottery customers. I have no problem with gambling if that's how you want to spend your money, but don't ask me tons of questions about which ticket I think is the best or which ones are winning because I don't care enough about it to pay attention. All I need to know is if a customer has tickets to redeem, what slot number or drawing they want, and how many. Tell me that information, I'll give out the appropriate tickets or winnings, then move along.

[jjllbb]

Theres a machine that just reads them to tell if their winners or not? That's awesome! I bet they don't work until they're scratched off though. sad.

This guy reminds me of those customers that are on such a low comprehension level that they're like 2 year olds. Things that everyone else understands you have to invent a new way to explain. Suddenly you're miming out a mailbox and holding up fingers to illustrate how coupons work...oy.

[Ironclad Alibi]

Theres a machine that just reads them to tell if their winners or not? That's awesome! I bet they don't work until they're scratched off though. sad.

The one's I've seen read a bar code on the back of the lottery ticket. They don't need to be scratched off first.

[nuthing12]

I still don't understand why you didn't just ask him to prove that he'd won instead of wasting your time proving that he didn't.

Put the ball back in his court.

[Willis]

I hate most of our lottery customers. I have no problem with gambling if that's how you want to spend your money, but don't ask me tons of questions about which ticket I think is the best or which ones are winning because I don't care enough about it to pay attention. All I need to know is if a customer has tickets to redeem, what slot number or drawing they want, and how many. Tell me that information, I'll give out the appropriate tickets or winnings, then move along.

Next time tell them if you knew you wouldn't be working where you are.

[Jetfire]

Theres a machine that just reads them to tell if their winners or not? That's awesome! I bet they don't work until they're scratched off though. sad.

This guy reminds me of those customers that are on such a low comprehension level that they're like 2 year olds. Things that everyone else understands you have to invent a new way to explain. Suddenly you're miming out a mailbox and holding up fingers to illustrate how coupons work...oy.

In Canada (especially after some recent discoveries by shows like Marketplace and W5), there are bar codes on all scratch and lotto tickets, and pretty much every place you can go to turn in the tickets will have a scanner available for public use. So you can scan your ticket right there and see if it is a winner or not. (For scratch tickets ,the "Are you a winner?" bar code is under the scratch portion so you can't tell if a ticket is a winner without scratching). In most regions too now, you have to sign the ticket before you turn it in as well, to prevent shady stores from scanning, saying it's not a winner or a lesser winner, and then scanning it for themselves later on.

[BaristaTrav]

you should have told him that he won a free book mark.

when he asks for the prize hand him the ticket back and say "there you go!"

Not just that.. she could have added.. "doorstop" (if folded over several times), "cat toy" (if scrunched into a ball-like shape), or if you're really in a pinch, "t.p."

[blas]

I dealt with lotto whores for a year too long.

I did learn that with scratch offs, there is a code on every ticket. If you win a dollar, you will see an O, an N, and an E somewhere on the ticket, and a T, W, O for two, etc etc....T E N for ten, F T Y for fifty, and so forth....

So whenever the lotto whores didn't believe me or the machine (and trust me, it was always the seniors who didn't believe the machine), I'd point out in the ticket, the random letters like X, Z, and K or whatever on losing tickets.

If you're too dumb to figure out that you didn't win, and you refuse to believe a cashier or a machine that scans the damn barcode, and you actually believe that N Z and X somehow spell ONE, congrats......the Wisconsin lottery loves people like you. That's how they get their money.

[GiftShopGirl]

Apparently he didn't win reading comprehension either.

[DGoddessChardonnay]

Apparently he didn't win reading comprehension either.

From the sound of it, he skipped school that day it was taught.

[Primer]

From the sound of it, he skipped school that day decade it was taught.

There, fixed it for you.